Deck 2: The Top Is Job

Question 1

Today's CIO has an increased emphasis on IT governance than past eras.

Answer 1

True

Question 2

Database and network management work best when decentralized to place them closer to customer locations.

Answer 2

False

Question 3

Most organizations have centralized at IT functions in order to support increased IT governance requirements.

Answer 3

False

Question 4

A line of business is an organization unit that conducts business activities with common customers, products, and market characteristics.

Question 5

Championing an IT innovation is an information-intensive activity.

Question 6

A statement of how the future of the IS organization is going to look is called business alignment.

Question 7

Architecture management is one of the biggest issues facing IS organizations in the future.

Question 8

During the mainframe era, the focus of IS was on the delivery of application systems.

Question 9

A feudal governance style is where one IT group and one business group share a right.

Question 10

A recent shift in IS organizations has been towards developing IT computer operations centers.

Question 11

The leadership of CIOSs is no longer limited to IS functions.

Question 12

During the distributed era, the focus of IS was to be a business visionary.

Question 13

The IS organization model has evolved to a federal model of centralized and decentralized activities.

Question 14

Outsourcing has spread widely because companies see value in turning IS functions over to specialist companies.

Question 15

It is not reasonable to expect an outsourcing service provider to understand and satisfy all the needs of the organization without active management.

Question 16

The recent approach to making IT investments is to view all company systems as a portfolio and to make investment decisions from that viewpoint.

Question 17

Items above the line in the waves of innovation model all require a management focus on operation control.

Question 18

Senior executive involvement in guiding IT use is not needed until wave 5: Reaching the customer.

Question 19

The term waves of innovation define how IT is used by industries and by enterprises.

Question 20

The management of IT in organizations has not changed drastically over the past 50 years.

Question 21

Which of the following is a method that a CIO could use to learn more about the business?

A) sponsor weekly briefings
B) read industry publications
C) partner with a line executive
D) All of the above

Question 22

Which wave of innovation shifted attention to produce revenue by gaining a strategic advantage?

A) Wave 1: Reducing costs
B) Wave 2: Leveraging investments
C) Wave 3: Enhancing products and services
D) Wave 4: Enhancing executive decision making

Question 23

The role of the IS executive in the ________ was to be that os a business visionary.

A) mainframe era
B) distributed era
C) Web era
D) None of the above

Question 24

Which type of risk should be addressed by project managers within their project proposals?

A) risk that the project will fail
B) risk of not doing the project
C) risk that it is the wrong project for what is trying to be achieved
D) All of the above

Question 25

IT investments, in industries that depend on information processing, create the greatest productivity increases when:

A) the IT investments targeted the main levers of productivity.
B) the IT investments were made in the right sequence and at the right time.
C) the IT investments were complemented with innovations in management.
D) All of the above

Question 26

Which of the following does not represent traditional IS functions?

A) running computers and networks
B) developing and maintaining systems
C) setting a strategy and maintaining an architecture for BOTH IT and information
D) helping articulate what the business needs from IT
E) None of the above

Question 27

Which of the following is true of today's CIOs?

A) They are expected to safeguard the privacy of customer data.
B) They need to look for IT innovations.
C) They are expected to do more with not as much money.
D) All of the above

Question 28

The IS Lite model suggests that today's IS department should concentrate on:

A) driving innovation.
B) managing supplier and user relationships.
C) developing website content.
D) Both A and B

Question 29

Which wave of innovation focused on changing the fundamental structure of an organization?

A) Wave 1: Reducing costs
B) Wave 2: Leveraging investments
C) Wave 3: Enhancing products and services
D) Wave 4: Enhancing executive decision making

Question 30

Governance differs from management in that:

A) governance is about why decisions are made, whereas management is about deciding who makes decisions.
B) governance is about when decisions are made, whereas management is about deciding why decisions are made.
C) governance is about making decisions once decision rights have been assigned, whereas management is about deciding who makes decisions.
D) governance is about deciding who makes decisions, whereas management is about making decisions once decision rights have been assigned.

Question 31

Which wave of innovation focused on achieving clerical and administrative savings by automating manual processes?

A) Wave 1: Reducing costs
B) Wave 2: Leveraging investments
C) Wave 3: Enhancing products and services
D) Wave 4: Enhancing executive decision making

Question 32

The type of governance arrangement where one IT group and one business group share a right is called:

A) Anarchy.
B) Duopoly.
C) Federal.
D) Business Monarchy.

Question 33

The type of governance arrangement where rights are shared by C-level executives and one other
Tier of the business hierarchy, such as business-unit presidents is called:

A) Anarchy.
B) Duopoly.
C) Federal.
D) Business Monarchy.

Question 34

The traditional set of IS responsibilities includes all of the following except:

A) managing corporate data.
B) planning systems.
C) identifying opportunities for network expansion.
D) performing system analysis and design.

Question 35

In the IS Lite model the development of Web site standards and operations is an example of the:

A) outsource model.
B) federal model.
C) decentralization model.
D) None of the above

Question 36

The role of the IS executive in the ________ was to align IT with the business.

A) mainframe era
B) distributed era
C) Web era
D) None of the above

Question 37

The role of the IS executive in the ________ was that of being an operational manager of IS.

A) mainframe era
B) distributed era
C) Web era
D) None of the above

Question 38

During the distributed era, which role did the CIO have to take on?

A) organizational designer
B) technology architect
C) informed buyer
D) All of the above

Question 39

The assignment of decision rights and the accountability framework to encourage desirable behavior in the use of IT is referred to as:

A) knowledge management.
B) IT governance.
C) strategic alignment.
D) None of the above

Question 40

Which of the following has been reduced by the growing capabilities of users?

A) network operations
B) systems architecture
C) system maintenance
D) business requirements identification

Question 41

How can the risk of technological change be managed?

Question 42

Why has IT governance become a prominent issue?

Question 43

Briefly describe the Enterprise wide Information Management Model.

Question 44

List and briefly describe three decision domains from the Broadbent and Weill IT governance arrangements matrix.

Question 45

Briefly describe the five IT waves of innovation.

Question 46

Why should a CIO develop a strategic vision?

Question 47

List three traditional responsibilities of IS and describe how these responsibilities can be "nibbled" away IS departments.

Question 48

Distinguish between the roles of the CIO in the mainframe, distributed, and Web Eras.

Question 49

Briefly describe Cox's four functions of IS.

Question 50

List five approaches a CIO could use to increase their understanding of the business and environment.