Deck 10: Understanding and Planning Reports and Proposals

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Question
The three-step writing process becomes even more valuable when creating ________.

A) summaries
B) abstracts
C) proposals
D) portfolios
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Question
Proposals that request decisions from parties outside the organization are ________.

A) grant proposals
B) project status proposals
C) trouble shooting proposals
D) diligence proposals
Question
Jennifer has been asked to prepare a grant proposal for research funding.She needs to make sure that she "adapts to her audience" when she is creating the proposal.She should,________.

A) choose strong words that will help her create effective sentences and coherent paragraphs
B) use effective design elements and a suitable layout
C) adapt an informal tone in her discourse
D) be sensitive to her audience's needs with politeness, positive emphasis and bias-free language
Question
Documents that contain data,facts,feedback,and other types of information including analysis or recommendations are ________.

A) informational reports
B) personal activity reports
C) position papers
D) analytical reports
Question
"To update the board of directors on the progress of the research project," explains why you are preparing the report.This would typically be the ________.

A) title
B) subject
C) statement of proposal
D) statement of purpose
Question
Which of the following reports contains data,facts,and feedback but not analysis or recommendations?

A) Informational reports
B) Investment proposals
C) Due diligence reports
D) Funding proposals
Question
A detailed work plan saves time and produces effective reports.For simpler reports,the work plan ________.

A) needs to be a detailed schedule
B) is an informal list of tasks
C) need not match the actual tasks involved
D) need not contain more than five important tasks
Question
Informational reports include reports to document progress,demonstrate compliance,and ________.

A) monitor and control operations
B) assess opportunities
C) solve problems
D) support decisions
Question
The process of effective research involves planning,locating data,processing data,applying your findings,and ________.

A) efficient management of information
B) accurate referencing
C) search optimization
D) result visualization
Question
Executive dashboards are customized ________.

A) proposals, which are generated in real-time
B) tools which help in drawing up plans
C) online presentations of highly summarized business information
D) tools built on the concept of the three-step writing process
Question
Analytical reports include reports to assess opportunities,solve problems,and ________.

A) document progress
B) implement policies
C) control proposals
D) support decisions
Question
Seamus has to conduct market research on the viability of his company's new product.While planning his research,he needs to define its purpose (the conclusion he needs to reach at the end of the process).He should therefore develop a(n)________.

A) problem statement
B) work plan
C) objectives document
D) statement of scope
Question
"To identify potential markets for our new chocolate chip cookies," is a good statement of purpose for informational reports.Which of the following is a good statement of purpose for analytical reports?

A) To provide feedback about the newly installed technical hardware.
B) To assess the benefits of investing in the manufacturing sector for the next quarter.
C) To update the board of directors on the progress of the River Drive project.
D) To submit statutory information to a government agency.
Question
Reports that judge the merits of past decisions are ________.

A) general project proposals
B) feasibility reports
C) compliance reports
D) due diligence reports
Question
Bill needs to organize information for his report and he has been told to follow the direct approach.Bill should ________.

A) present the report's recommendations followed by the conclusions that led to that recommendation at the beginning of the report
B) present conclusions but no recommendations in the close of the report
C) draw conclusions in the body of the report
D) present conclusions but no recommendations in the body of the report
Question
Documents that present persuasive recommendations to audiences,often involving investments or purchases are ________.

A) position papers
B) operating reports
C) proposals
D) due diligence reports
Question
Ron needs to show regulation authorities that his company meets stipulated requirements.For this he needs to prepare a report to ________.

A) demonstrate compliance
B) control operations
C) implement policies
D) show project status
Question
Keeping in mind the importance of media requirements on her reports and how that reflects on her skills,Susan dresses up a routine marketing report in extensive multimedia.This act would be viewed as ________.

A) a step in the right direction
B) a good use of company resources
C) giving attention to detail
D) a waste of valuable company resources
Question
In which of these scenarios is a more detailed work plan most appropriate?

A) A short report that needs to be prepared and mailed in a day
B) An informal report providing feedback about the new coffee machine in the office
C) An automated report generated by a software that analyzes data
D) A report involving collaboration between three teams, which are based in different cities
Question
Fred has to prepare a lengthy report,on the status of his project.However,he is short on time and energy.Your suggestion to him would be to start ________.

A) with the recommendations and work his way up
B) by visualizing the finished product and listing sources
C) by analyzing the situation and develop a work plan
D) by selecting effective design elements and a suitable layout for a professional appearance
Question
Summarizing is similar to paraphrasing,but it ________.

A) is generally used to conclude the document
B) distills content to fewer words
C) focuses only on relevant examples
D) provides more details than conclusions
Question
When verifying research sources,you are expected to do all of the following EXCEPT ________.

A) determine if the author is credible
B) find out how the source accepts articles and whether it has an editorial board
C) conduct a thorough background check on all your sources
D) let your readers know if you can't verify critical facts or figures
Question
Although less timely than newspapers,periodicals,and online sources,________ provide in-depth coverage and analysis that often can't be found anywhere else.

A) directories
B) almanacs
C) business books
D) government publications
Question
Mark wants to overcome the differences in multiple search engines,so he decides to format his search request for multiple search engines.For this he needs to use ________.

A) search engine optimization techniques
B) human editors
C) open directories
D) metasearch engines
Question
As a researcher,Dan is aware of how his research tactics will affect the people from whom he gathers data and information,the people who read his results,and the people who are affected by the way he presents those results.Hence,Dan is aware of his ________.

A) work plan
B) research strategy
C) sources for information
D) ethical responsibilities
Question
Rod is conducting secondary research for his report and has exhausted most of the online resources available to him.Which other secondary source of information should he consider?

A) Historians
B) Tradeshows
C) Advertisements
D) Libraries
Question
Linda wants to quote a source in her research.To mirror business language,she rephrases the quotation in her own words while excluding unnecessary details.To keep the document short,she avoids crediting the source.This is ________.

A) plagiarism
B) quoting
C) paraphrasing
D) summarizing
Question
Leo is evaluating his information sources,so that he can avoid embarrassing and potentially damaging mistakes.To check if his material is current and complete,he should evaluate ________.

A) if the author is just someone with an opinion
B) if the source document was accessed fully
C) if the sources are biased or unbiased
D) if the references support the research
Question
Website owners use ________ to help boost their rankings in search results,but the ranking algorithms are kept secret to prevent unfair manipulation of the results.

A) cleverly placed website logos
B) search engine optimization techniques
C) real-time customer feedback
D) aggressive advertising strategies
Question
Quoting a source means ________.

A) rewording the passage to enhance your argument
B) mentioning the source
C) reproducing the material exactly
D) listing references
Question
Neville needs to do online research for "tips for creating reports/proposals,but not presentations." Using Boolean operators,his search string would look like ________.

A) tips for creating reports and proposals, but not presentations
B) tips OR creating AND reports OR proposals NOT presentations
C) tips AND creating AND reports OR proposals NOT presentations
D) tips AND creating AND reports AND proposals NOT presentations
Question
Instead of a logical interpretation of facts,Bertha concludes her report with these words - "I propose,that we import only the ferrites required for the product and not the unprocessed magnetite." Here Bertha is giving her ________.

A) recommendation
B) conclusion
C) opinion
D) comparison
Question
Internet research tools fall into two categories: search tools and ________.

A) search engines
B) multipurpose tools
C) monitoring tools
D) optimization tools
Question
Reaching good conclusions is one of the most important skills you can develop in your business career.The ability to see patterns and possibilities that others can't see ________.

A) usually deviates the research from the intended plan
B) is one of the hallmarks of innovative business leaders
C) is the sign of a genius
D) is purely logical
Question
In spite of their ease and power,conventional search engines have three primary shortcomings: 1.No human editors are involved to evaluate the quality; 2.Various engines use different search techniques,so they often find different material; and 3.________.

A) There are very few search engines
B) Lack of better editing algorithms
C) Inaccessibility to the hidden Internet
D) Easy accessibility to the deep Internet
Question
Kathy has just completed primary research for the company's pilot product,"Jovial Jingles." Her manager has asked her to include secondary research information as well.For this,she should include ________.

A) information from research conducted using focus groups
B) information from research conducted only on specified core customers
C) information sourced from magazines, newspapers, public websites, books, and other reports
D) information from her review of the primary research
Question
________ involve(s)the collection of new data,through surveys,interviews,and other techniques.

A) Primary research
B) Secondary research
C) Quantitative methodologies
D) Open source intelligence
Question
To define a query,the common Boolean operators used are ________.

A) AND, OR, IF
B) AND, OF, NOT
C) AND, OR, NOT
D) AND, OR, NO
Question
What kind of source includes factual and statistical information about countries,politics,and the labour force?

A) Almanacs
B) Directories
C) Encyclopedias
D) Librarians
Question
Exercising some care when setting up monitoring tools is advisable because ________.

A) you cannot go back to gather more information
B) it is easy to get overwhelmed by the flood of information
C) you need to maintain a detailed index
D) some news feeds cannot be subscribed to
Question
________ provide the feedback that employees,managers,and others need in order to make decisions,take action,and respond to changes.

A) Informational reports
B) Feedback reports
C) Internal surveys
D) Internal proposals
Question
________ range from brief descriptions of business procedures to manuals that run dozens or hundreds of pages.

A) Policy reports
B) Personal reports
C) Procedural reports
D) White papers
Question
References are important,because they properly and ethically credit the person who created the original material; they show the audience that the author had sufficient support for his/her message,and ________.

A) they help avoid plagiarism
B) they help readers relate to the material
C) they help readers explore the topic in more detail, if desired
D) they help take advantage of the source documentation tools
Question
Samantha needs to prepare and present a report that details the handling of certain hazardous materials in the organization's premises.For this she needs to prepare a ________.

A) compliance report
B) safety manual
C) due diligence report
D) trouble shooting report
Question
Richard needs to get in-depth information about a new performance analysis tool straight from an expert whose ideas would be quoted in a report.For this Richard should ________.

A) use a simple survey format
B) ask closed questions to get the expert's opinion
C) insist on a videotaped interview
D) email a copy of the questions to the expert two days before the interview
Question
Ron is setting up a website for his organization,which will cater to multiple target audiences like potential employees,customers,investors,and the news media.To organize his site effectively and help the readers explore on their own,he should ________.

A) develop the content and then plan the site structure
B) let his readers be in control by creating links and pathways
C) make a detailed work plan with a linear outline
D) keep information in smooth flowing large chunks that are linked logically
Question
The introduction of e-book readers like the Kindle and the iPad has created a dramatic shift in reading habits.Which of the following,if true,would weaken the argument that most business professionals prefer online reports to offline reports?

A) Bad reading postures can cause repetitive strain injuries. Ergonomically designed chairs could help reduce these injuries.
B) If they can't find what they're looking for in a few minutes, most readers will not read through the entire report.
C) When browsing through reports posted online, readers can proceed in any order they please.
D) Reading speeds are 25 percent faster on paper than on an electronic screen.
Question
Justin needs to conduct and record interviews with potential customers for a new product that has just been launched.Which of these suggestions would you give him?

A) Focus generally on open-ended questions and provide the questionnaire before recording.
B) Focus generally on closed questions and these need not be recorded.
C) Use surveys when required, to augment the research.
D) Ask open-ended and closed questions but record with permission.
Question
Ruth has to prepare an informational report,highlighting the disadvantages of an older approach and the advantages of a newer approach.The topical organization of her material would involve ________.

A) comparison
B) category
C) similarities
D) sequence
Question
________ provide feedback on a wide variety of an organization's functions,including sales,inventories,expenses,shipments,and so on.

A) Business plans
B) Personnel reports
C) Sales reports
D) Operating reports
Question
Which of these surveys offer a number of advantages like speed,cost,and the ability to adapt the question set along the way based on a respondent's answers?

A) Door-to-door surveys
B) Online surveys
C) Mass surveys
D) Offline surveys
Question
In a survey questionnaire,if we need to formulate questions to provide answers that are easy to analyze,we should ________.

A) not provide instructions
B) keep the questions short
C) ask for opinions
D) base answers on numbers and facts
Question
Surveys provide invaluable insights,but only if they are ________.

A) based on videographed interviews
B) representative, reliable, and valid
C) conducted face to face
D) conducted on independent focus groups
Question
Apart from regular Boolean operators and natural language searches,forms-based searches help you create powerful queries by ________.

A) using advanced Boolean operators
B) using metacrawlers which draw out hidden data
C) listing the specific steps needed to achieve the results
D) simply filling out an online form
Question
Website designers use the term ________ to describe the structure and navigational flow of all the parts of a website.

A) online design
B) website architecture
C) website design
D) information architecture
Question
Pam needs to conduct primary research on the effects of networking in organizations.Which of the following techniques(s)is suitable for this?

A) Direct approach
B) Indirect approach
C) Surveys
D) Statistical analysis
Question
April is a firm believer in the power of the Google search engine.She rarely ventures beyond the first two pages of results though; this helps her save time and avoid getting overwhelmed by the results.Your suggestion to April would be ________.

A) to follow the direct approach
B) that the algorithm used to rank the results might not reflect her priorities, so the first few hits might not be the best for her project
C) to use fewer search terms to find more results; use more search terms to find fewer results
D) to try variations of search terms
Question
A survey is valid,if it ________.

A) produces identical results when repeated
B) actually measures what it is designed to measure
C) is based on ethical principles
D) is representative of the sample population
Question
What kind of report summarizes a proposed business venture and describe the company's goals for each major functional area?

A) Operating report
B) Business plan
C) Position plan
D) Policy report
Question
When should you use infographics?

A) If the message needs to reach a specialized audience
B) If you have a limited budget
C) If it is intended for print distribution
D) If there is data you want to emphasize
Question
The most popular approach with reports is the indirect approach.
Question
Ryan needs to create a report,which will explore the potential ramifications of a decision that he and the other managers are considering.For this he needs to create a ________ report.

A) market analysis
B) due diligence
C) troubleshooting
D) feasibility
Question
Which of the following refers to proposals that are generally prepared at the request of external parties that require a product or a service?

A) Requests for proposals
B) Grant proposals
C) Sales proposals
D) Compliance proposals
Question
Rupert is planning a report that will be presented to his colleagues at the company summit.Most conclusions in the report are summarized suggestions from his colleagues.While presenting he should focus on ________.

A) keeping the issues simple
B) all the issues at hand
C) prioritizing the issues
D) conclusions
Question
Dan is aware that the information architecture of a website is similar to the outline for a paper report,but the difference is that ________.

A) it is not as simple as a linear outline
B) it needs to be controlled by the reader
C) it is restricted to the structure of just one website
D) it focuses on navigation more than sequence
Question
For a junior member of a status-conscious organization,the direct approach is by far the most popular and convenient for business reports; it saves time,makes the rest of the report easier to follow,and produces a more forceful document.
Question
Harry provides computer-based solutions to offices and helps them reduce their carbon foot print by reducing paper consumption.To expand his business,he is planning to send unsolicited proposals to a dozen offices.While doing this,he ________.

A) should use the direct approach
B) should avoid mentioning costs this early
C) should keep the proposal short
D) needs to convince his readers that a problem or an opportunity exists
Question
Dan has been assigned to prepare a formal invitation to external agencies to bid for contracts.He has been instructed to specify exactly the type of work to be performed or products to be delivered,along with budgets,deadlines,and other requirements.Dan should prepare ________.

A) bids
B) request for proposals
C) due diligence reports
D) grant proposals
Question
________ proposals can seem surprisingly picky,even to the point of specifying the size of paper to use,but you must follow every detail to avoid having your proposal rejected.

A) Sales
B) Grant
C) Investment
D) Request for
Question
The most significant factor when planning a proposal depends on whether the proposal is ________.

A) unsolicited or solicited
B) internal or external
C) sales or investment
D) sales or grant
Question
Proposals that request funds from government agencies and other sponsoring organizations are ________ proposals.

A) investment
B) grant
C) sales
D) solicited
Question
A statement of purpose helps explain who you are preparing the report for and when you plan to deliver it.
Question
Sue needs to create a report that looks into the financial implications of acquiring another company.So she needs to prepare a ________.

A) diligence report
B) market analysis report
C) analytical report
D) due diligence report
Question
Executive dashboards are essentially super-summarized reports.
Question
Percy has been asked to suggest his recommendations after reviewing the new policy changes in the organization.Using the direct approach and the five steps to unfold his recommendations,Percy should conclude his recommendations by ________.

A) summarizing the problem
B) mentioning potential risks
C) summarizing the recommendations
D) listing the recommendations
Question
Regardless of its format and structure,a good proposal ________.

A) will focus on the direct approach
B) will highlight the problems that the company might be facing
C) does not discuss costs right away
D) explains how the recipient and his or her organization will benefit
Question
Proposals can be of two general categories: ________ proposals.

A) investment and sales
B) investment and grant
C) internal and external
D) internal and investment
Question
The longer the document,the less effective the indirect approach is likely to be.
Question
Joe is well aware of the huge losses his company incurred due to a few unplanned investments in technology shares.He needs to prepare a report that brings out the lessons learned from this debacle.Reports of this kind are examples of ________.

A) problem-solving reports
B) trouble-shooting reports
C) failure analysis reports
D) due diligence reports
Question
A direct approach indicates that conclusions and recommendations will be presented later in the report.
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Deck 10: Understanding and Planning Reports and Proposals
1
The three-step writing process becomes even more valuable when creating ________.

A) summaries
B) abstracts
C) proposals
D) portfolios
C
2
Proposals that request decisions from parties outside the organization are ________.

A) grant proposals
B) project status proposals
C) trouble shooting proposals
D) diligence proposals
A
3
Jennifer has been asked to prepare a grant proposal for research funding.She needs to make sure that she "adapts to her audience" when she is creating the proposal.She should,________.

A) choose strong words that will help her create effective sentences and coherent paragraphs
B) use effective design elements and a suitable layout
C) adapt an informal tone in her discourse
D) be sensitive to her audience's needs with politeness, positive emphasis and bias-free language
D
4
Documents that contain data,facts,feedback,and other types of information including analysis or recommendations are ________.

A) informational reports
B) personal activity reports
C) position papers
D) analytical reports
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
5
"To update the board of directors on the progress of the research project," explains why you are preparing the report.This would typically be the ________.

A) title
B) subject
C) statement of proposal
D) statement of purpose
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
6
Which of the following reports contains data,facts,and feedback but not analysis or recommendations?

A) Informational reports
B) Investment proposals
C) Due diligence reports
D) Funding proposals
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
7
A detailed work plan saves time and produces effective reports.For simpler reports,the work plan ________.

A) needs to be a detailed schedule
B) is an informal list of tasks
C) need not match the actual tasks involved
D) need not contain more than five important tasks
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
8
Informational reports include reports to document progress,demonstrate compliance,and ________.

A) monitor and control operations
B) assess opportunities
C) solve problems
D) support decisions
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
9
The process of effective research involves planning,locating data,processing data,applying your findings,and ________.

A) efficient management of information
B) accurate referencing
C) search optimization
D) result visualization
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
10
Executive dashboards are customized ________.

A) proposals, which are generated in real-time
B) tools which help in drawing up plans
C) online presentations of highly summarized business information
D) tools built on the concept of the three-step writing process
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
11
Analytical reports include reports to assess opportunities,solve problems,and ________.

A) document progress
B) implement policies
C) control proposals
D) support decisions
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
12
Seamus has to conduct market research on the viability of his company's new product.While planning his research,he needs to define its purpose (the conclusion he needs to reach at the end of the process).He should therefore develop a(n)________.

A) problem statement
B) work plan
C) objectives document
D) statement of scope
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
13
"To identify potential markets for our new chocolate chip cookies," is a good statement of purpose for informational reports.Which of the following is a good statement of purpose for analytical reports?

A) To provide feedback about the newly installed technical hardware.
B) To assess the benefits of investing in the manufacturing sector for the next quarter.
C) To update the board of directors on the progress of the River Drive project.
D) To submit statutory information to a government agency.
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
14
Reports that judge the merits of past decisions are ________.

A) general project proposals
B) feasibility reports
C) compliance reports
D) due diligence reports
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
15
Bill needs to organize information for his report and he has been told to follow the direct approach.Bill should ________.

A) present the report's recommendations followed by the conclusions that led to that recommendation at the beginning of the report
B) present conclusions but no recommendations in the close of the report
C) draw conclusions in the body of the report
D) present conclusions but no recommendations in the body of the report
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
16
Documents that present persuasive recommendations to audiences,often involving investments or purchases are ________.

A) position papers
B) operating reports
C) proposals
D) due diligence reports
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
17
Ron needs to show regulation authorities that his company meets stipulated requirements.For this he needs to prepare a report to ________.

A) demonstrate compliance
B) control operations
C) implement policies
D) show project status
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
18
Keeping in mind the importance of media requirements on her reports and how that reflects on her skills,Susan dresses up a routine marketing report in extensive multimedia.This act would be viewed as ________.

A) a step in the right direction
B) a good use of company resources
C) giving attention to detail
D) a waste of valuable company resources
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
19
In which of these scenarios is a more detailed work plan most appropriate?

A) A short report that needs to be prepared and mailed in a day
B) An informal report providing feedback about the new coffee machine in the office
C) An automated report generated by a software that analyzes data
D) A report involving collaboration between three teams, which are based in different cities
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
20
Fred has to prepare a lengthy report,on the status of his project.However,he is short on time and energy.Your suggestion to him would be to start ________.

A) with the recommendations and work his way up
B) by visualizing the finished product and listing sources
C) by analyzing the situation and develop a work plan
D) by selecting effective design elements and a suitable layout for a professional appearance
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
21
Summarizing is similar to paraphrasing,but it ________.

A) is generally used to conclude the document
B) distills content to fewer words
C) focuses only on relevant examples
D) provides more details than conclusions
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
22
When verifying research sources,you are expected to do all of the following EXCEPT ________.

A) determine if the author is credible
B) find out how the source accepts articles and whether it has an editorial board
C) conduct a thorough background check on all your sources
D) let your readers know if you can't verify critical facts or figures
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
23
Although less timely than newspapers,periodicals,and online sources,________ provide in-depth coverage and analysis that often can't be found anywhere else.

A) directories
B) almanacs
C) business books
D) government publications
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
24
Mark wants to overcome the differences in multiple search engines,so he decides to format his search request for multiple search engines.For this he needs to use ________.

A) search engine optimization techniques
B) human editors
C) open directories
D) metasearch engines
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
25
As a researcher,Dan is aware of how his research tactics will affect the people from whom he gathers data and information,the people who read his results,and the people who are affected by the way he presents those results.Hence,Dan is aware of his ________.

A) work plan
B) research strategy
C) sources for information
D) ethical responsibilities
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
26
Rod is conducting secondary research for his report and has exhausted most of the online resources available to him.Which other secondary source of information should he consider?

A) Historians
B) Tradeshows
C) Advertisements
D) Libraries
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
27
Linda wants to quote a source in her research.To mirror business language,she rephrases the quotation in her own words while excluding unnecessary details.To keep the document short,she avoids crediting the source.This is ________.

A) plagiarism
B) quoting
C) paraphrasing
D) summarizing
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
28
Leo is evaluating his information sources,so that he can avoid embarrassing and potentially damaging mistakes.To check if his material is current and complete,he should evaluate ________.

A) if the author is just someone with an opinion
B) if the source document was accessed fully
C) if the sources are biased or unbiased
D) if the references support the research
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
29
Website owners use ________ to help boost their rankings in search results,but the ranking algorithms are kept secret to prevent unfair manipulation of the results.

A) cleverly placed website logos
B) search engine optimization techniques
C) real-time customer feedback
D) aggressive advertising strategies
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k this deck
30
Quoting a source means ________.

A) rewording the passage to enhance your argument
B) mentioning the source
C) reproducing the material exactly
D) listing references
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k this deck
31
Neville needs to do online research for "tips for creating reports/proposals,but not presentations." Using Boolean operators,his search string would look like ________.

A) tips for creating reports and proposals, but not presentations
B) tips OR creating AND reports OR proposals NOT presentations
C) tips AND creating AND reports OR proposals NOT presentations
D) tips AND creating AND reports AND proposals NOT presentations
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32
Instead of a logical interpretation of facts,Bertha concludes her report with these words - "I propose,that we import only the ferrites required for the product and not the unprocessed magnetite." Here Bertha is giving her ________.

A) recommendation
B) conclusion
C) opinion
D) comparison
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k this deck
33
Internet research tools fall into two categories: search tools and ________.

A) search engines
B) multipurpose tools
C) monitoring tools
D) optimization tools
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
34
Reaching good conclusions is one of the most important skills you can develop in your business career.The ability to see patterns and possibilities that others can't see ________.

A) usually deviates the research from the intended plan
B) is one of the hallmarks of innovative business leaders
C) is the sign of a genius
D) is purely logical
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k this deck
35
In spite of their ease and power,conventional search engines have three primary shortcomings: 1.No human editors are involved to evaluate the quality; 2.Various engines use different search techniques,so they often find different material; and 3.________.

A) There are very few search engines
B) Lack of better editing algorithms
C) Inaccessibility to the hidden Internet
D) Easy accessibility to the deep Internet
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
36
Kathy has just completed primary research for the company's pilot product,"Jovial Jingles." Her manager has asked her to include secondary research information as well.For this,she should include ________.

A) information from research conducted using focus groups
B) information from research conducted only on specified core customers
C) information sourced from magazines, newspapers, public websites, books, and other reports
D) information from her review of the primary research
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Unlock for access to all 151 flashcards in this deck.
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k this deck
37
________ involve(s)the collection of new data,through surveys,interviews,and other techniques.

A) Primary research
B) Secondary research
C) Quantitative methodologies
D) Open source intelligence
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
38
To define a query,the common Boolean operators used are ________.

A) AND, OR, IF
B) AND, OF, NOT
C) AND, OR, NOT
D) AND, OR, NO
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
39
What kind of source includes factual and statistical information about countries,politics,and the labour force?

A) Almanacs
B) Directories
C) Encyclopedias
D) Librarians
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Unlock Deck
k this deck
40
Exercising some care when setting up monitoring tools is advisable because ________.

A) you cannot go back to gather more information
B) it is easy to get overwhelmed by the flood of information
C) you need to maintain a detailed index
D) some news feeds cannot be subscribed to
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
41
________ provide the feedback that employees,managers,and others need in order to make decisions,take action,and respond to changes.

A) Informational reports
B) Feedback reports
C) Internal surveys
D) Internal proposals
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
42
________ range from brief descriptions of business procedures to manuals that run dozens or hundreds of pages.

A) Policy reports
B) Personal reports
C) Procedural reports
D) White papers
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Unlock Deck
k this deck
43
References are important,because they properly and ethically credit the person who created the original material; they show the audience that the author had sufficient support for his/her message,and ________.

A) they help avoid plagiarism
B) they help readers relate to the material
C) they help readers explore the topic in more detail, if desired
D) they help take advantage of the source documentation tools
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
44
Samantha needs to prepare and present a report that details the handling of certain hazardous materials in the organization's premises.For this she needs to prepare a ________.

A) compliance report
B) safety manual
C) due diligence report
D) trouble shooting report
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
45
Richard needs to get in-depth information about a new performance analysis tool straight from an expert whose ideas would be quoted in a report.For this Richard should ________.

A) use a simple survey format
B) ask closed questions to get the expert's opinion
C) insist on a videotaped interview
D) email a copy of the questions to the expert two days before the interview
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
46
Ron is setting up a website for his organization,which will cater to multiple target audiences like potential employees,customers,investors,and the news media.To organize his site effectively and help the readers explore on their own,he should ________.

A) develop the content and then plan the site structure
B) let his readers be in control by creating links and pathways
C) make a detailed work plan with a linear outline
D) keep information in smooth flowing large chunks that are linked logically
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
47
The introduction of e-book readers like the Kindle and the iPad has created a dramatic shift in reading habits.Which of the following,if true,would weaken the argument that most business professionals prefer online reports to offline reports?

A) Bad reading postures can cause repetitive strain injuries. Ergonomically designed chairs could help reduce these injuries.
B) If they can't find what they're looking for in a few minutes, most readers will not read through the entire report.
C) When browsing through reports posted online, readers can proceed in any order they please.
D) Reading speeds are 25 percent faster on paper than on an electronic screen.
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
48
Justin needs to conduct and record interviews with potential customers for a new product that has just been launched.Which of these suggestions would you give him?

A) Focus generally on open-ended questions and provide the questionnaire before recording.
B) Focus generally on closed questions and these need not be recorded.
C) Use surveys when required, to augment the research.
D) Ask open-ended and closed questions but record with permission.
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
49
Ruth has to prepare an informational report,highlighting the disadvantages of an older approach and the advantages of a newer approach.The topical organization of her material would involve ________.

A) comparison
B) category
C) similarities
D) sequence
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Unlock Deck
k this deck
50
________ provide feedback on a wide variety of an organization's functions,including sales,inventories,expenses,shipments,and so on.

A) Business plans
B) Personnel reports
C) Sales reports
D) Operating reports
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
51
Which of these surveys offer a number of advantages like speed,cost,and the ability to adapt the question set along the way based on a respondent's answers?

A) Door-to-door surveys
B) Online surveys
C) Mass surveys
D) Offline surveys
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
52
In a survey questionnaire,if we need to formulate questions to provide answers that are easy to analyze,we should ________.

A) not provide instructions
B) keep the questions short
C) ask for opinions
D) base answers on numbers and facts
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
53
Surveys provide invaluable insights,but only if they are ________.

A) based on videographed interviews
B) representative, reliable, and valid
C) conducted face to face
D) conducted on independent focus groups
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
54
Apart from regular Boolean operators and natural language searches,forms-based searches help you create powerful queries by ________.

A) using advanced Boolean operators
B) using metacrawlers which draw out hidden data
C) listing the specific steps needed to achieve the results
D) simply filling out an online form
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
55
Website designers use the term ________ to describe the structure and navigational flow of all the parts of a website.

A) online design
B) website architecture
C) website design
D) information architecture
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
56
Pam needs to conduct primary research on the effects of networking in organizations.Which of the following techniques(s)is suitable for this?

A) Direct approach
B) Indirect approach
C) Surveys
D) Statistical analysis
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
57
April is a firm believer in the power of the Google search engine.She rarely ventures beyond the first two pages of results though; this helps her save time and avoid getting overwhelmed by the results.Your suggestion to April would be ________.

A) to follow the direct approach
B) that the algorithm used to rank the results might not reflect her priorities, so the first few hits might not be the best for her project
C) to use fewer search terms to find more results; use more search terms to find fewer results
D) to try variations of search terms
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
58
A survey is valid,if it ________.

A) produces identical results when repeated
B) actually measures what it is designed to measure
C) is based on ethical principles
D) is representative of the sample population
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
59
What kind of report summarizes a proposed business venture and describe the company's goals for each major functional area?

A) Operating report
B) Business plan
C) Position plan
D) Policy report
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
60
When should you use infographics?

A) If the message needs to reach a specialized audience
B) If you have a limited budget
C) If it is intended for print distribution
D) If there is data you want to emphasize
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
61
The most popular approach with reports is the indirect approach.
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k this deck
62
Ryan needs to create a report,which will explore the potential ramifications of a decision that he and the other managers are considering.For this he needs to create a ________ report.

A) market analysis
B) due diligence
C) troubleshooting
D) feasibility
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
63
Which of the following refers to proposals that are generally prepared at the request of external parties that require a product or a service?

A) Requests for proposals
B) Grant proposals
C) Sales proposals
D) Compliance proposals
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
64
Rupert is planning a report that will be presented to his colleagues at the company summit.Most conclusions in the report are summarized suggestions from his colleagues.While presenting he should focus on ________.

A) keeping the issues simple
B) all the issues at hand
C) prioritizing the issues
D) conclusions
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
65
Dan is aware that the information architecture of a website is similar to the outline for a paper report,but the difference is that ________.

A) it is not as simple as a linear outline
B) it needs to be controlled by the reader
C) it is restricted to the structure of just one website
D) it focuses on navigation more than sequence
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
66
For a junior member of a status-conscious organization,the direct approach is by far the most popular and convenient for business reports; it saves time,makes the rest of the report easier to follow,and produces a more forceful document.
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
67
Harry provides computer-based solutions to offices and helps them reduce their carbon foot print by reducing paper consumption.To expand his business,he is planning to send unsolicited proposals to a dozen offices.While doing this,he ________.

A) should use the direct approach
B) should avoid mentioning costs this early
C) should keep the proposal short
D) needs to convince his readers that a problem or an opportunity exists
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
68
Dan has been assigned to prepare a formal invitation to external agencies to bid for contracts.He has been instructed to specify exactly the type of work to be performed or products to be delivered,along with budgets,deadlines,and other requirements.Dan should prepare ________.

A) bids
B) request for proposals
C) due diligence reports
D) grant proposals
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
69
________ proposals can seem surprisingly picky,even to the point of specifying the size of paper to use,but you must follow every detail to avoid having your proposal rejected.

A) Sales
B) Grant
C) Investment
D) Request for
Unlock Deck
Unlock for access to all 151 flashcards in this deck.
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k this deck
70
The most significant factor when planning a proposal depends on whether the proposal is ________.

A) unsolicited or solicited
B) internal or external
C) sales or investment
D) sales or grant
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
71
Proposals that request funds from government agencies and other sponsoring organizations are ________ proposals.

A) investment
B) grant
C) sales
D) solicited
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k this deck
72
A statement of purpose helps explain who you are preparing the report for and when you plan to deliver it.
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73
Sue needs to create a report that looks into the financial implications of acquiring another company.So she needs to prepare a ________.

A) diligence report
B) market analysis report
C) analytical report
D) due diligence report
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Unlock Deck
k this deck
74
Executive dashboards are essentially super-summarized reports.
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k this deck
75
Percy has been asked to suggest his recommendations after reviewing the new policy changes in the organization.Using the direct approach and the five steps to unfold his recommendations,Percy should conclude his recommendations by ________.

A) summarizing the problem
B) mentioning potential risks
C) summarizing the recommendations
D) listing the recommendations
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Unlock for access to all 151 flashcards in this deck.
Unlock Deck
k this deck
76
Regardless of its format and structure,a good proposal ________.

A) will focus on the direct approach
B) will highlight the problems that the company might be facing
C) does not discuss costs right away
D) explains how the recipient and his or her organization will benefit
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k this deck
77
Proposals can be of two general categories: ________ proposals.

A) investment and sales
B) investment and grant
C) internal and external
D) internal and investment
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k this deck
78
The longer the document,the less effective the indirect approach is likely to be.
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79
Joe is well aware of the huge losses his company incurred due to a few unplanned investments in technology shares.He needs to prepare a report that brings out the lessons learned from this debacle.Reports of this kind are examples of ________.

A) problem-solving reports
B) trouble-shooting reports
C) failure analysis reports
D) due diligence reports
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k this deck
80
A direct approach indicates that conclusions and recommendations will be presented later in the report.
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