Deck 3: Learning

Question 1

Employers understand that while a recent college graduate will have many skills obtained through their formal study, they should not expect any graduates to have ________.

A) Learning flexibility
B) Cognitive complexity
C) Intelligence
D) Expertise

Answer 1

D
Explanation:D) Expertise takes many hours of daily concentrated study over a very long period of time, perhaps as long as 10 years. While students major in one particular area, the courses they take will have different concentrations, thus changing the focus of their study each term or semester. Both the time and focused attention needed to obtain expertise are lacking in recent graduates.

Question 2

Studying behavioral changes and mental processes are the key aspects of ________.

A) Behavioral learning
B) Cognitive learning
C) Social learning
D) Experiential learning

Answer 2

B
Explanation:B) Cognitive learning seeks to address some of the problems of the behavioral approach by also incorporating how individuals process the information around them.

Question 3

Contemporary organizations rely on learning for all but which of the following processes?

A) Solving problems
B) Innovation
C) Acting on knowledge
D) Guiding management

Answer 3

D
Explanation:D) Organizations rely on learning to solve problems, innovation, and manage processes.

Question 4

Adam is an entrepreneur and is always trying out new inventions and exploring new ideas. He isn't always successful, and when a project fails, he learns from the experience and uses what he learns to continue developing and creating. Which orientation does Adam have?

A) Learning goal orientation
B) Performance goal orientation
C) Flexible goal orientation
D) Consistent goal orientation

Question 5

A team using action learning to solve a problem will engage in which step last?

A) Refine the problem
B) Seek further clarification
C) Gather multiple perspectives
D) Solution implementation

Question 6

Individuals with the ________ learning style like to directly engage with people and accomplish goals, but they may take action without considering alternatives first. These individuals often specialize in careers like human resources, general management, teaching, and sales.

A) Acting
B) Creating
C) Deciding
D) Planning

Question 7

Which approach to learning combines mental processes with behavioral changes to form a more complete picture of learning?

A) Behavioral learning
B) Cognitive learning
C) Social learning
D) Experiential learning

Question 8

What is the relationship between social, cognitive, and behavioral learning approaches?

A) These are the three approaches that comprise learning
B) These are different ways to conceptualize learning
C) These factors are interdependent
D) These factors are completely independent

Question 9

Describe a benefit and a disadvantage of determining an individual's role in a group project based on their learning style.

Question 10

One of your teammates, Mary, seems to thrive on problem solving and really likes to be the one who "solves" the problem for the team. Mary likely has a(n)________ learning style.

A) Creating
B) Planning
C) Deciding
D) Acting

Question 11

Intelligence is ________ throughout life while learning is ________ throughout life.

A) Improved; diminished
B) A process that continues; relatively fixed
C) Relatively fixed; a process that continues
D) A process that continues; a process that continues

Question 12

Alan Wilson, CEO of food spice company McCormick, Inc. stated that "when someone introduces you to their culture, one of the first things they do is to introduce you to their food" because the food allows you to learn about the culture. What type of learning does this illustrate?

A) Experiential learning
B) Social learning
C) Action learning
D) Interpersonal learning

Question 13

Amelia has spent two full days training at her new job. Her manager worked with her the first day and she watched and practiced on a register the second day with an experienced cashier. She now feels confident that she is ready to run a register on her own. Amelia's sense of self-determination and confidence is known as ________.

A) Performance expectation
B) Training completion
C) Self-efficacy
D) Overconfidence

Question 14

You have just completed your first day of training by shadowing a senior employee at your new job. Much of the day's activities were centered on watching the employee run the cash register while you watched and listened as they explained each process to you. After this training, you feel confident that you will be able to run the register by yourself. Which learning perspective includes your belief in your ability to perform something that you have observed, such as your confidence in running the register on your own?

A) Behavioral
B) Cognitive
C) Imitation
D) Social

Question 15

You are taking a public speaking course and have just been given your first assignment. The instructor gives an example of the presentation you have been assigned so that you can see what you are expected to do before you prepare your presentation. What process is at work in this situation?

A) Behavioral based learning
B) Imitation
C) Modeling
D) Repetition

Question 16

At a training session, teams were asked to recall a recent problem they faced and examine multiple aspects of that problem differently with guidance and coaching from the trainers. Through this formal analysis, the teams considered how they could improve various aspects of problem solving and coordination among themselves. Teams then practiced their new strategies using a test problem and discussed how they could further improve their plans. What concept does this activity illustrate?

A) Action learning
B) Cognitive complexity
C) Creating learning style
D) Social learning

Question 17

How has the paradigm shift in the conception of learning changed the role of behavioral changes in the learning process?

Question 18

Provide an example that illustrates each phase of the learning cycle for a single task.

Question 19

When food spice company McCormick, Inc. enters new markets, they make an effort to learn about the local culture from the native citizens. In addition to observing what food products the natives prefer, they also learn about local business practices and suppliers. Which of the following best describes McCormick's practice of shaping their business practices and offerings to best match local markets?

A) Action learning approach
B) Behavioral learning approach
C) Cognitive learning approach
D) Social learning approach

Question 20

Your manager always carriers her clipboard with her to-do list and often to-do lists for other people or departments. She makes the rounds once or twice a day talking to everyone about how the projects or tasks will be finished. Which learning style does your manager demonstrate?

A) Creative learning style
B) Deciding learning style
C) Acting learning style
D) Planning learning style

Question 21

The two abilities developed by those increasing their cognitive complexity are ________ and ________.

A) Differentiation; integration
B) Micro; macro
C) Detail; big picture
D) IQ; EQ

Question 22

Jim had a bad habit of arriving to work late. His boss Carlos, wanted Jim to arrive on time. Carlos decided to have Jim make up the time he missed by working late. When Jim arrived on time, he had 15 minutes added to his lunch hour. It didn't take long for Jim to begin arriving on time so that he could have extra time for lunch and not have to work late. Which of the following best explains what happened in this situation?

A) Jim learned that arriving late had consequences
B) Jim experienced action learning
C) Jim wanted a promotion
D) Carlos changed Jim's behavior through operant conditioning

Question 23

The nature of work has changed and is now more complex and reliant on information than ever before. Given this shift, a greater understanding of which of the following is more important for organizations to succeed?

A) Teamwork
B) Learning
C) Intelligence
D) Management

Question 24

Many entrepreneurs accept failure as part of the development and refinement process of their new idea, product, or process. They don't see the failure as the end but rather a valuable part of the learning process. They are also known for "thinking outside the box" to create innovative processes or products. They take risks and challenges and ultimately learn from the development process. Which of the following is most characteristic of entrepreneurs?

A) Learning goal orientation
B) Performance goal orientation
C) Cognitive complexity
D) Learning flexibility

Question 25

As children progress through grade levels at school, their ________ increases.

A) Intelligence
B) Cognitive complexity
C) Learning goal orientation
D) Performance goal orientation

Question 26

Research has shown that intelligence accounts for about ________ of success in management and leadership positions.

A) 25%
B) 50%
C) 75%
D) 95%

Question 27

Sam strives for high performance in her work and is focused on doing her assignment well. Though she was offered a promotion, Sam declined the opportunity. A new position would mean she would have to learn a lot of new tasks and skills, and it would take a while for her to perform at the high level that she is striving for. She decided to stay in her current job rather than take on the challenge of learning a new position. Which of the following best describes Sam's orientation?

A) Learning goal orientation
B) Performance goal orientation
C) Flexible goal orientation
D) Consistent goal orientation