Deck 5: Managing Project Scope

Question 1

Project _____________ focuses on developing a WBS.

A)scope analysis
B)scope assessment
C)scope verification
D)scope definition

Answer 1

scope definition

Question 2

The process of evaluating how key stakeholder within the organization view the proposed systems is called assessing:

A)legal feasibility.
B)political feasibility.
C)stakeholder feasibility.
D)none of the above.

Answer 2

B

Question 3

Costs associated with start- up and development or system startup are referred to as:

A)set- up costs.
B)development costs.
C)recurring costs.
D)one- time costs.

Answer 3

D

Question 4

The classification criterion assessing the extent to which activities add value and costs when developing products and/or services is called:

A)strategic alignment.
B)return on investment.
C)value chain analysis.
D)cost/benefit analysis.

Question 5

When considering technical risk of projects, organizations should:

A)have only low- risk projects.
B)have only high- risk projects.
C)avoid technical risk.
D)have a balanced portfolio of high- and low- risk projects.

Question 6

Hardware cost is an example of:

A)intangible costs.
B)intangible benefits.
C)tangible costs.
D)tangible benefits.

Question 7

Multicriteria analysis uses a(n)_____________ method for a variety of criteria to contrast alternative projects or system features.

A)weighted scoring
B)criterion- related
C)additive
D)indicator count

Question 8

Rental of space and equipment is an example of:

A)procurement costs.
B)startup costs.
C)operating costs.
D)project- related costs.

Question 9

The process of analyzing an organization's activities to determine where value is added to products and/or services and the costs incurred for doing so is called:

A)value chain analysis.
B)cost- benefit analysis.
C)organizational feasibility.
D)economic feasibility.

Question 10

Which of the following is NOT one of Porter's generic strategies?

A)Low- cost producer
B)Product imitation
C)Product differentiation
D)Product focus

Question 11

Which of the following is NOT an advantage of the top- down planning approach?

A)Improved integration
B)Improved user support
C)Broader perspective
D)Better understanding

Question 12

When identifying the financial benefits and costs associated with an information systems development project, organizations are said to assess the:

A)economic feasibility.
B)project benefits.
C)economic benefits.
D)operational feasibility.

Question 13

What is NOT true about technical risks of information systems development projects?

A)A project is less risky if the user group is familiar with the systems development process than when the user group is unfamiliar with the process.
B)Large projects are riskier than small projects.
C)Systems with flexible requirements are less risky than projects with highly structured requirements.
D)The development of systems using standard methodologies is less risky than the development of systems using novel technology.

Question 14

_____________is the process of progressively elaborating and documenting the project work plan in order to effectively manage a project.

A)Project management
B)Project scope planning
C)Progressive elaboration
D)Decomposition

Question 15

What is NOT a characteristic of information systems development projects identified by a steering committee?

A)Formal cost- benefit analysis
B)Fewer users
C)Great organizational change
D)Cross- functional focus

Question 16

The process of assessing the degree to which a proposed system solves business problems or takes advantage of business opportunities is called assessing the project's:

A)problem- solving ability.
B)business opportunity.
C)operational feasibility.
D)business feasibility.

Question 17

The introduction section of the baseline project plan:

A)is not read by most people.
B)is the first section to be written.
C)is often the last section to be written.
D)is not important.

Question 18

Operational inefficiency is an example of:

A)intangible benefits.
B)intangible costs.
C)tangible benefits.
D)tangible costs.

Question 19

The process of assessing the development organization's ability to construct a proposed system is called assessing:

A)technical feasibility.
B)project feasibility.
C)operational feasibility.
D)development feasibility.

Question 20

The _____________serves as the central repository for all project- related correspondence, inputs, outputs, deliverables, procedures, and standards.

A)project repository
B)project file
C)project folder
D)project workbook

Question 21

The type of cost- benefit analysis used to identify at what point benefits equal costs is called:

A)breakeven analysis.
B)cost- benefit analysis.
C)equilibrium determination.
D)equilibrium analysis.

Question 22

Corporate strategic planning is an ongoing process to define:

A)the information systems strategy of an organization.
B)the information needs and databases of an organization.
C)the mission, objectives, and strategies of an organization.
D)none of the above.

Question 23

Training users in application use is an example of:

A)procurement costs.
B)operating costs.
C)project- related costs.
D)startup costs.

Question 24

The_____________ focuses on integration with existing systems when identifying information systems development projects.

A)steering committee
B)development group
C)user department
D)top management

Question 25

A form used in most organizations to request new development, to report problems, or to request new features within an existing system is called a:

A)system modification request (SMR).
B)system service request (SSR).
C)software modification request (SMR).
D)software service request (SSR).

Question 26

A statement that expresses an organization's qualitative or quantitative goals for reaching a desired future state is called:

A)organization statement.
B)objective statement.
C)mission statement.
D)goal statement.

Question 27

Costs associated with ongoing evolution and use of a system are referred to as:

A)upgrading costs.
B)follow- up costs.
C)one- time costs.
D)recurring costs.

Question 28

Cost reduction and avoidance is an example of:

A)tangible benefits.
B)intangible costs.
C)intangible benefits.
D)tangible costs.

Question 29

The justification that presents the economic, technical, operational, schedule, legal and contractual, and political factors influencing a proposed information systems project is called:

A)law case.
B)feasibility assessment.
C)business rationale.
D)business case.

Question 30

The ongoing process that defines the mission, objectives, and strategies of an organization is called:

A)strategizing.
B)business planning.
C)corporate strategic planning.
D)information systems planning.

Question 31

A statement that makes it clear what business a company is in is called:

A)vision statement.
B)objective statement.
C)mission statement.
D)strategic statement.

Question 32

Project _____________focuses on formal procedures for managing changes to the project's scope.

A)scope change control
B)scope change management
C)scope modification management
D)scope modification control

Question 33

Information systems development projects can be classified and ranked based on:

A)technical difficulty and risk.
B)strategic alignment and potential benefits.
C)resource availability and project size.
D)all of the above.

Question 34

The management issues section of the project management plan:

A)includes the communication plan.
B)covers analysis of the competitors.
C)only concerns managers.
D)is not important.

Question 35

Information systems development projects identified by top management have:

A)greater strategic focus.
B)longest project duration.
C)largest project size.
D)all of the above.

Question 36

The first step of information systems planning is:

A)to develop target blueprints of information systems- related assets.
B)to plan information systems.
C)to define information systems- related projects.
D)to assess current information systems- related assets.

Question 37

Information systems development projects identified by the user department have a:

A)greater strategic focus.
B)cross- functional focus.
C)narrow, non- strategic focus.
D)integration with existing systems focus.

Question 38

Equipment installation cost is an example of:

A)startup costs.
B)operating costs.
C)procurement costs.
D)project- related costs.

Question 39

Which of the following is addressed in the project scope statement?

A)How will we know when we are finished?
B)How will success be measured?
C)What needs to be done?
D)All of the above.

Question 40

Information systems planning is an orderly means of assessing the information needs of a company and defining the _____________that will best satisfy those needs.

A)systems
B)technologies
C)databases
D)all of the above

Question 41

Competitive necessity is an example of:

A)intangible benefits.
B)intangible costs.
C)tangible benefits.
D)tangible costs.

Question 42

All projects are feasible given_____________ and infinite time.

Question 43

The method by which an organization attempts to achieve its mission and objectives is called:

A)competitive mission.
B)competitive strategy.
C)organizational mission.
D)organizational objective.

Question 44

Project _____________focuses on gaining formal acceptance of the project scope.

A)scope acceptance
B)scope formalization
C)scope verification
D)scope definition

Question 45

The classification criterion assessing the extent to which a project is viewed as improving profits is called:

A)strategic alignment.
B)cash flow.
C)potential benefits.
D)profit potential.

Question 46

The process of assessing the degree to which the potential time frame and completion dates for all major activities within a project meet organizational deadlines and constraints is called assessing the project's:

A)schedule feasibility.
B)timeline.
C)deadline.
D)deadline feasibility.

Question 47

What is a potential consequence of not assessing and managing risks?

A)Inaccurate project duration estimates
B)Inaccurate project estimates
C)Failure to reach adequate system performance levels
D)All of the above

Question 48

The product of the feasibility analyses forms the _____________.

Question 49

Scope _____________is a progressive, uncontrolled increase in project scope.

A)enlargement
B)extension
C)modification
D)creep

Question 50

When assessing costs and benefits of a system, organizations assess:

A)the break- even point of a project.
B)the overall return on investment.
C)the net present value of a project.
D)all of the above.

Question 51

Information systems planning is a _____________ step process

A)four
B)three
C)five
D)two

Question 52

Which of the following is NOT part of the project initiation process?

A)Identifying information systems development projects
B)Establishing the scope baseline
C)Classifying and ranking information systems development projects
D)Selecting information systems projects

Question 53

In the system description section of the baseline project plan:

A)only the recommended solution is presented.
B)possible alternative solutions are presented.
C)usually too much information is provided.
D)all descriptions are as detailed as possible.

Question 54

Corporate strategic planning defines:

A)the mission and objectives of an organization.
B)the strategies of an organization.
C)the information systems strategy of an organization.
D)answers A and B.

Question 55

In the_____________ portion of the baseline project plan, you explain how users will be kept informed about the progress of the project.

Question 56

Bottom_____________up planning:

A)often fails to view the information needs of the entire organization.
B)can be less costly than using the top- down approach.
C)can be faster than using the top- down approach.
D)all of the above.

Question 57

Using a bottom- up approach to define projects can be _____________costly than using a top- down approach.

Question 58

The likelihood that a project will attain its desired objectives is called _____________.

Question 59

Hiring cost is an example of:

A)procurement costs.
B)startup costs.
C)project- related costs.
D)operating costs.

Question 60

Project _____________is the process of progressively elaborating and documenting the project work plan to effectively manage a project.

Question 61

Most cost- benefit analyses incorporate the concept of _____________.

Question 62

ISD projects identified by a user department have a _____________focus.

Question 63

_____________is a progressive, uncontrolled increase in project scope.

Question 64

A cost associated with an information system that can be measured in dollars and with certainty is referred to as_____________ .

Question 65

For very large projects,_____________ costs may be staged over many years.

Question 66

Assessing _____________feasibility should include an analysis of the development group's understanding of possible target hardware, software, and operating environments used.

Question 67

Describing the_____________ , trends, and constraints is the second step in the information systems planning process.

Question 68

Project initiation has_____________ distinct processes.

Question 69

The most widely used approach for describing the current organizational situation is referred to as_____________ .

Question 70

Another term for system service request is_____________ .

Question 71

The target situation that reflects the desired future state of the organization must be developed in light of technology and business trends, as well as_____________ .

Question 72

_____________focuses on gaining formal acceptance of project scope.

Question 73

The project charter is a _____________document prepared for the customer during project initiation.

Question 74

Assessing political feasibility includes assessing how_____________ within the organization view the proposed system.

Question 75

The_____________ states in simple terms what business the company is in.

Question 76

_____________is a formal process for assuring that only agreed- upon changes are made to the project's scope.

Question 77

The product focus strategy is similar to both the low- cost and differentiation strategies, but with a much _____________market focus.

Question 78

ISD projects identified by the development group have less concern with_____________ .

Question 79

Information systems projects providing the greatest benefits to the _____________will be given priority over those with fewer benefits.

Question 80

Another term for objective statements is corporate _____________.