Deck 6: Supporting and Troubleshooting Windows

Question 1

This Windows 8.x and Windows 10 feature examines each of the system files required for the boot process before it loads into memory. If one appears to be altered, an unmodified version of the file is used.

A)Trusted Boot
B)ELAM
C)Fast Boot
D)Secure Boot

Answer 1

A

Question 2

What is the name of the file containing a database that is loaded by the Windows boot loader program?

A)Bootmgr
B)Ntoskrnl.exe
C)BCD
D)Winload.exe

Answer 2

C

Question 3

What file is the OS loader boot program?

A)Bootmgr
B)Ntoskrnl.exe
C)BCD
D)Winload.exe

Answer 3

D

Question 4

During the Windows kernel loading phase, the kernel is loaded into memory from the location indicated in this file.

A)Bootmgr
B)Ntoskrnl.exe
C)BCD
D)Winload.exe

Question 5

This term describes encrypted data placed in a file so that it can be verified later.

A)file signature verification
B)digital signature
C)driver signing
D)code signing

Question 6

This Windows 8.x and Windows 10 feature brings the hibernated system session from a Windows 8.x and Windows 10 Hybrid Shutdown out of hibernation to speed up Windows startup.

A)Trusted Boot
B)ELAM
C)Fast Boot
D)Secure Boot

Question 7

What is the term for a registry key within a key?

A)subkey
B)value entry
C)data type
D)active key

Question 8

What is the term for an individual setting within a registry key?

A)subkey
B)value entry
C)data type
D)active key

Question 9

What type of Windows registry object is shown as a top level folder in Regedit, contains one or more settings, and is at the top of one of five hierarchies?

A)key
B)root key
C)Security ID
D)value entry

Question 10

This term describes the act of decrypting encrypted data placed in a file to determine if the file was modified.

A)file signature verification
B)digital signature
C)driver signing
D)code signing

Question 11

What is an entry in the Windows registry that begins with S-1-5?

A)key
B)root key
C)Security ID
D)value entry

Question 12

Microsoft uses this technique to indicate that a device driver has passed Microsoft's test for compatibility.

A)file signature verification
B)digital signature
C)driver signing
D)code signing

Question 13

What tool can you use to back up a portion of the registry?

A)Windows Backup
B)System Restore
C)Device Stage
D)Regedit

Question 14

During this phase of startup, the firmware bootstrap loader program uses hardware configuration settings stored in nonvolatile memory to determine what devices can start an OS and the order in which the system will search these devices.

A)Hardware detection and configuration
B)Kernel loading
C)Initial startup
D)Logon

Question 15

This UEFI firmware features loads only trusted operating system bootloaders.

A)Trusted Boot
B)ELAM
C)Fast Boot
D)Secure Boot

Question 16

What is the name of the Windows boot loader file?

A)Bootmgr
B)Ntoskrnl.exe
C)BCD
D)Winload.exe

Question 17

Use this feature of Device Manager when an updated device driver causes problems.

A)Disable
B)Update Driver
C)Roll Back Driver
D)Uninstall

Question 18

When using Regedit to browse through the registry, the key that is highlighted is the ________, and its value entries are visible in the contents pane on the right.

A)subkey
B)value entry
C)data type
D)active key

Question 19

Windows creates this database of configuration settings during installation.

A)accounts database
B)registry
C)binary file
D)hive

Question 20

This term applies to a file that contains a hierarchy of registry keys and is also a part of the permanent registry.

A)accounts database
B)registry
C)binary file
D)hive

Question 21

With UAC enabled, what will you need to do if you attempt to install a device driver in Windows while logged on as a standard user?

A)Respond to a UAC Consent prompt.
B)Respond to a UAC Credentials prompt.
C)Log off and log on as an administrator.
D)Nothing; it will quietly install.

Question 22

Manufacturers who preinstall Windows on computers have the option of adding their own repair tools to the Windows Recovery Environment (Windows RE).

Question 23

If you are having trouble starting Windows 7 in Safe Mode because you are unable to access the Advanced Options Menu, you can configure this utility to start Windows in Safe Mode the next time it restarts.

A)Control Panel
B)Task Manager
C)MSCONFIG
D)Advanced Boot Options

Question 24

Which Windows 7 Advanced Boot Options menu choice is not meant for desktop versions of Windows but for Windows server OSs in the role of domain controllers?

A)Safe Mode with Networking
B)Directory Services Restore Mode
C)Last Known Good Configuration
D)Safe Mode

Question 25

With this feature, introduced in Windows 7, a printer or other device can have a "home page" within the Devices and Printers folder from which you can manage all the features of the device.

A)Windows Backup
B)System Restore
C)Device Stage
D)Regedit

Question 26

The only way you can reliably backup the registry is with Regedit.

Question 27

What would you enter in the Windows Run box to launch System Configuration?

A)syscon
B)msconfig
C)cmd
D)config

Question 28

Windows PE is a scaled-down Windows operating system that supports the Windows Setup GUI as well as the Windows Recovery Environment.

Question 29

You need to reinstall Windows in order to modify system startup settings.

Question 30

When troubleshooting Windows startup problems use this utility to modify and test startup configuration settings.

A)System Configuration Utility
B)BCDedit
C)Regedit
D)Windows RE

Question 31

Which Advanced Boot Options menu choice will start Windows 7 normally using the settings that existed at the last successful user logon?

A)Safe Mode with Networking
B)Directory Services Restore Mode
C)Last Known Good Configuration
D)Safe Mode

Question 32

In Windows 8 and newer versions the default startup mode, Fast Boot, depends on a Hybrid Shutdown.

Question 33

When creating a shortcut for Device Manager, enter this file name and extension.

A)devmgmt.msc
B)devmgr.exe
C)compmgr.msc
D)device.exe

Question 34

The registry contains both settings and device drivers.

Question 35

What is the full name of the MSCONFIG utility?

A)Windows Memory Diagnostic
B)Safe Mode
C)Microsoft Console
D)System Configuration Utility

Question 36

The logon phase is the simplest Windows startup phase, only involving the user logon/sign in.

Question 37

While Windows 8.x had the Refresh Recovery option, which refreshes your PC while saving your personal files, Windows 10 has the equivalent of it as one of two options under ________.

A)Refresh your PC
B)Reset your PC
C)Safe Mode
D)Advanced startup

Question 38

You need administrative privileges to connect a device that was previously installed in Windows.

Question 39

A specific format of data in a registry value is called a data type.

Question 40

You cannot install an unsigned device driver into 64-bit Windows.

Question 41

Describe an indirect method of backing up the registry that backs up much more, as it creates a snapshot of the Windows installation minus the user's data. This also occurs on a regular basis by default in Windows.

Question 42

Name at least four actions that trigger automatic registry changes.

Question 43

Your computer will not boot up normally and boots into Safe Mode. You suspect the problem is with a new device you installed. What utility should you open in Safe Mode and what should you look for?

Question 44

Describe a safe method to modify the system startup settings for Windows.

Question 45

Describe the locations in Windows 10 of the options referred to in this chapter as user options and power options, comparing their location to where they were found in Windows 7.

Question 46

What will occur after you install a compatible driver for a device previously classified by Device Manager under Other devices?

Question 47

Describe plug-and-play.

Question 48

In your own words define the Windows registry.

Question 49

Describe and compare Sleep and Hibernate.

Question 50

What does it usually mean when Device Manager puts a device under a type node named "Other Devices?"