Deck 6: Stress

Question 1

The particular demands that cause people to experience stress are called:

A)stressors
B)Type C demands
C)strains
D)burnouts
E)Type B demands

Answer 1

A

Question 2

Jason can be described as facing which of these?

A)Role overload
B)Role conflict
C)Role ambiguity
D)Negative life events
E)Daily hassles

Answer 2

C

Question 3

Which of these is non-work hindrance stressor?

A)Time pressure
B)Daily hassles
C)Role overload
D)Role ambiguity
E)Role conflict

Answer 3

A

Question 4

All of the following jobs are considered to be stressful,except?

A)Firefighter
B)Taxi driver
C)Real estate agent
D)Fisherman
E)Librarian

Question 5

Jodi works at a local coffee shop.She is well trained in all aspects of running the shop.Her daily responsibilities include brewing the five different types of coffee,keeping them fresh,and serving them to customers.These types of job demands are called:

A)primary appraisal demands
B)job sharing
C)role overload
D)benign job demands
E)secondary job demands

Question 6

Which of these is a work challenge stressor?

A)Time pressure
B)Positive life events
C)Role overload
D)Negative life events
E)Work-life balance

Question 7

Which of these is defined as a psychological response to demands for which there is something at stake and coping with those demands taxes or exceeds a person's capacity or resources?

A)Stressors
B)Type A behaviour
C)Strains
D)Stress
E)Type B behaviour

Question 8

Sara can be described as facing which of these?

A)Role overload
B)Role conflict
C)Role ambiguity
D)Work-family conflicts
E)Daily hassles

Question 9

Which of these is a non-work hindrance stressor?

A)Time pressure
B)Positive life events
C)Role overload
D)Negative life events
E)Job enlargement

Question 10

Sara is facing which of the following stressors?

A)Non-work challenge
B)Work hindrance
C)Non-work hindrance
D)Work challenge
E)Work harmony

Question 11

Which of the following job is rated as the least stressful?

A)Prime Minister
B)Attorney
C)Fisherman
D)Musical instrument repairer
E)Accountant

Question 12

Samir is facing which of the following stressors?

A)Non-work challenge
B)Work hindrance
C)Non-work hindrance
D)Work challenge
E)Work avoidance

Question 13

Job demands that tend not to be appraised as stressful are called:

A)secondary job demands.
B)primary appraisals.
C)secondary appraisals.
D)problem-focused events.
E)benign job demands.

Question 14

The negative consequences that occur when demands tax or exceed one's capacity or resources are called:

A)stressors
B)Type C patterns
C)strains
D)Type A patterns
E)Type B patterns

Question 15

Which of the following job is rated as the most stressful?

A)Prime Minister
B)Attorney
C)Fisherman
D)Musical instrument repairer
E)Accountant

Question 16

When people first encounter stressors,the process of _____ is triggered.

A)behavioural appraisal
B)problem-focused appraisal
C)primary appraisal
D)benign job demands
E)job recognition

Question 17

Which of these is a work hindrance stressor?

A)Time pressure
B)Positive life events
C)Role overload
D)Negative life events
E)Prejudice

Question 18

Which of these is a non-work challenge stressor?

A)Time pressure
B)Positive life events
C)Role overload
D)Negative life events
E)Social discord

Question 19

_____ occurs as people evaluate the significance and the meaning of the stressors they are confronting.

A)Primary appraisal
B)Benign job demand
C)Behavioural job demand
D)Secondary job demand
E)Focused appraisal

Question 20

The following jobs are considered low stress occupations,except?

A)Florist
B)Taxi driver
C)Appliance repairer
D)Actuarial
E)Librarian

Question 21

Which of these coping strategies is utilized by Abbey?

A)Emotion-focused behavioural coping
B)Problem-focused behavioural coping
C)Emotion-focused cognitive coping
D)Problem-focused cognitive coping
E)Behavioural coping

Question 22

Which of the following concepts refers to uncertainty about the future potential for loss of livelihood,savings,or the ability to pay expenses?

A)economic uncertainty
B)financial uncertainty
C)work-family uncertainty
D)employment uncertainty
E)role uncertainty

Question 23

Which of these refers to conflicting expectations that other people may have of us?

A)Time pressure
B)Daily hassles
C)Role overload
D)Role ambiguity
E)Role conflict

Question 24

_______ refers to the lack of information regarding what needs to be done in a role,as well as unpredictability regarding the consequences of performance in that role.

A)Time pressure
B)Daily hassles
C)Role overload
D)Role ambiguity
E)Role conflict

Question 25

Tammy is a student advisor at a college.Her job is to help students in course selection and program completion.She is evaluated on the number of students she consults with daily,but also how effective she is in dealing with students.The more time she spends with students,the better she can guide them on a clear path to graduation.Tammy constantly deals with a quantity versus quality dilemma in her job.Tammy is experiencing which of these stressors?

A)Daily hassles
B)Role conflict
C)Role overload
D)Role ambiguity
E)Time pressure

Question 26

Family time demands are considered which type of stressor?

A)Non-work challenge stressor
B)Non-work hindrance stressor
C)Work challenge stressor
D)Work hindrance stressor
E)Personal dilemma stressor

Question 27

Identify the non-work hindrance stressor.

A)Role overload
B)Daily hassles
C)Work complexity
D)Work responsibility
E)Work-family conflict

Question 28

Which of the following refers to the nature of the obligations a person has toward others?

A)Work-family conflict
B)Work responsibility
C)Work complexity
D)Daily hassles
E)Role ambiguity

Question 29

Abbey and Bianca are facing which type of stressor at United Papers?

A)Non-work challenge
B)Emotion-focused behaviour
C)Non-work hindrance
D)Work challenge
E)Emotion-focused cognitive

Question 30

Work-family balance is a special form of:

A)time pressure
B)daily hassles
C)role overload
D)role ambiguity
E)role conflict

Question 31

Carlotta appears to be using which of these coping strategies?

A)Emotion-focused behavioural coping
B)Problem-focused behavioural coping
C)Emotion-focused cognitive coping
D)Problem-focused cognitive coping
E)Experience-focused cognitive coping

Question 32

_______ refers to the nature of the obligations that a person has to others.

A)Negative life events
B)Time pressure
C)Work complexity
D)Role conflict
E)Work responsibility

Question 33

Identify the work hindrance stressor.

A)Daily hassles
B)Positive life events
C)Work-family conflict
D)Negative life events
E)Work complexity

Question 34

According to research,___ percent of executives spend somewhere between a half day and a full day each week on communication that is not useful or necessary.

A)80
B)40
C)10
D)20
E)60

Question 35

_______ occurs when the number of demanding roles a person holds is so high that the person simply cannot perform some or all of the roles very effectively.

A)Time pressure
B)Daily hassles
C)Role overload
D)Role ambiguity
E)Role conflict

Question 36

Rita is a new employee at ABC International.She hasn't been around long enough to receive instructions from her supervisors or observe and model the behaviours of more senior colleagues.When asked to come up with a project proposal for a government grant,Rita is most likely to experience:

A)work-family conflict
B)daily hassles
C)non-work challenge stressors
D)role ambiguity
E)role conflict

Question 37

Which of the following is considered the most stressful life event?

A)Retirement
B)Change in residence
C)Death of a spouse
D)Fired at work
E)Child leaving home

Question 38

Of the following,which is the least stressful life event?

A)Child leaving home
B)Trouble with in-laws
C)Change in schools
D)The holiday season
E)Marital reconciliation

Question 39

Which of these coping strategies is utilized by Bianca?

A)Emotion-focused behavioural coping
B)Problem-focused behavioural coping
C)Emotion-focused cognitive coping
D)Problem-focused cognitive coping
E)Experience-focused cognitive coping

Question 40

Which of these refers to the degree to which the requirements of the work,in terms of knowledge,skills,and abilities,tax or exceed the capabilities of the person who is responsible for performing the work?

A)Work responsibility
B)Time pressure
C)Work complexity
D)Role conflict
E)Negative life events

Question 41

Self-motivation and changing priorities are examples of:

A)emotion-focused behavioural coping
B)problem-focused behavioural coping
C)emotion-focused cognitive coping
D)problem-focused cognitive coping
E)behavioural coping

Question 42

All of these are examples of emotion-focused coping,except?

A)Venting anger
B)Self-motivation
C)Engaging in alternative activities
D)Seeking support
E)Reappraising

Question 43

Stressful demands that are perceived as opportunities for learning,growth,and achievement are called:

A)challenge stressors.
B)daily hassles.
C)role conflicts.
D)hindrance stressors.
E)work-family conflicts.

Question 44

_______ refers to the behaviours and thoughts that people use to manage both the stressful demands that they face,and the emotions associated with those stressful demands.

A)Coping
B)Strains
C)Type A Behaviour Pattern
D)Stressors
E)Negative life events

Question 45

Which of these is not an example of problem-focused coping?

A)Seeking assistance from co-workers
B)Self-motivation
C)Acquiring additional resources
D)Seeking emotional support
E)Strategizing

Question 46

All of the following systems in the human body are affected by physiological strain,except?

A)Immune system
B)Cardiovascular system
C)Musculoskeletal system
D)Gastrointestinal system
E)Reproductive system

Question 47

Students sometimes experience _____ when professors remain vague about particular course requirements or how grading is going to be performed;the class becomes stressful because it is not quite clear what it takes to get a good grade.

A)role ambiguity
B)daily hassles
C)role overload
D)personal development
E)role conflict

Question 48

_____ reflect the time that a person commits to participate in an array of family activities and responsibilities.

A)Work-family conflicts
B)Change in family get-togethers
C)Negative life events
D)Family time demands
E)Positive life events

Question 49

Activities including participation in formal education programs,music lessons,sports-related training,hobby-related self-education,participation in local government,or volunteer work are examples of:

A)personal development.
B)professional development.
C)self-actualization.
D)management development.
E)change management.

Question 50

Lately,Cory has been facing a significant increase in time pressure at work.He has been strategizing about different ways of accomplishing the work more effectively.This is an example of:

A)emotion-focused behaviour coping
B)problem-focused behaviour coping
C)emotion-focused cognitive coping
D)problem-focused cognitive coping
E)behavioural coping

Question 51

Stressful demands that are perceived as hindering progress toward personal accomplishments or goal attainment are called:

A)challenge stressors.
B)time pressures.
C)family time demands.
D)hindrance stressors.
E)work complexities.

Question 52

Which of the following is not considered to be a behavioural strain?

A)Reduced confidence
B)Alcohol and drug use
C)Teeth grinding
D)Compulsive gambling
E)Overeating

Question 53

Seeking support and venting anger are examples of:

A)emotion-focused behavioural coping
B)problem-focused behavioural coping
C)emotion-focused cognitive coping
D)problem-focused cognitive coping
E)behavioural coping

Question 54

Which of these involves the set of physical activities that are used to deal with a stressful situation?

A)Negative life events
B)Strains
C)Type A Behaviour Pattern
D)Positive life events
E)Behavioural coping

Question 55

When Amber is confronted with a lot of time pressure at work,she chooses to cope by working faster and harder.This is an example of:

A)emotion-focused behaviour coping
B)problem-focused behaviour coping
C)emotion-focused cognitive coping
D)problem-focused cognitive coping
E)behavioural coping

Question 56

Which of the following reflects the relatively minor day-to-day demands that get in the way of accomplishing the things that we really want to accomplish?

A)Family time demands
B)Daily hassles
C)Personal development
D)Positive life events
E)Negative life events

Question 57

Working at Garden Tools,Inc.David is confronted with daily hassles which have been quite frustrating for him.If David reappraises the situation,looking for positive in this negative situation and concludes that the hassles are not that bad after all,it is an example of:

A)emotion-focused behaviour coping
B)problem-focused behaviour coping
C)emotion-focused cognitive coping
D)problem-focused cognitive coping
E)behavioural coping

Question 58

When individuals encounter stressors,their secondary appraisals would center on which concern?

A)Is this stressful?
B)Do I want this?
C)How can I cope?
D)Can someone else take it?
E)Why me?

Question 59

Looking for the positive in the negative;and avoiding,distancing,and ignoring are examples of:

A)emotion-focused behavioural coping
B)problem-focused behavioural coping
C)emotion-focused cognitive coping
D)problem-focused cognitive coping
E)behavioural coping

Question 60

Working harder or seeking assistance are examples of:

A)emotion-focused behavioural coping
B)problem-focused behavioural coping
C)emotion-focused cognitive coping
D)problem-focused cognitive coping
E)behavioural coping

Question 61

What is the concept that is defined as the emotional,mental,and physical exhaustion from coping with stressful demands on a continuing basis?

A)Stress
B)Strain
C)Burnout
D)Stressors
E)Work-life conflict

Question 62

Depression,anxiety,and anger reflect which type of strain?

A)Physiological
B)Psychological
C)Behavioural
D)Physical
E)Emotional

Question 63

The emotional,mental,and physical exhaustion that results from having to cope with stressful demands on an ongoing basis is called:

A)burnout.
B)Type A behaviour pattern.
C)Type B behaviour pattern.
D)stressor.
E)benign job demands.

Question 64

Research reveals that hindrance stressors have _______ effect on organizational commitment.

A)no
B)a strong negative
C)a strong positive
D)a moderately negative
E)a moderately positive

Question 65

Which of the following is not considered to be a psychological strain?

A)Burnout
B)Depression
C)Addiction
D)Forgetfulness
E)Anxiety

Question 66

Which of the following statements about the effects of strains on performance and commitment is true?

A)Strains have a strong negative effect on job performance.
B)Strains have a moderate negative effect on organizational commitment.
C)People who experience higher levels of strain tend to have moderate levels of task performance.
D)People who experience higher levels of strain tend to feel strong levels of affective commitment.
E)People who experience higher levels of challenge stressors tend to feel higher levels of normative commitment.

Question 67

Due to time pressure and heavy workload,John has developed high blood pressure and started to show forgetfulness at work and home.These are examples of:

A)physiological and behavioural strains
B)psychological and behavioural strains
C)physiological and psychological strains
D)internal and external strains
E)emotional and psychological strains

Question 68

Which of the following is not considered to be a physiological strain?

A)High blood pressure
B)Overeating
C)Headaches
D)Coronary artery disease
E)Back pain

Question 69

If Parminder is feeling liked she is overloaded with work,one example of _______ support would be where Paul,Parminder's colleague and friend at work,offers to help Parminder by completing one of the tasks on her list.

A)instrumental
B)physiological
C)emotional
D)psychological
E)cognitive

Question 70

Physiological strains that result from stressors occur in all of these systems of the human body,except?

A)Immune system
B)Cardiovascular system
C)Musculoskeletal system
D)Gastrointestinal system
E)Reproductive system

Question 71

Jack recently received a job to do with a heavy workload and a short turnaround deadline.Sam,Jack's co-worker,observed this stressful situation and took half the workload so the department could meet the deadline.The support received by Jack can be best described as which of these?

A)Behavioural support
B)Physiological support
C)Emotional support
D)Psychological support
E)Instrumental support

Question 72

There are two major types of social support:

A)physiological and behavioural
B)instrumental and emotional
C)physiological and psychological
D)internal and external
E)Psychological and cognitive

Question 73

After people appraise a stressful demand,they ask themselves,"What should I do" and "What can I do" to deal with this situation? These questions reflect:

A)primary appraisal.
B)secondary appraisal.
C)secondary job demands.
D)problem-focused events.
E)behavioural job demands.

Question 74

Estimates are that _______ of all doctor visits can be attributed to stress-related causes.

A)between 5 percent and 10 percent
B)about 50 percent
C)between 11 percent and 20 percent
D)between 60 percent and 90 percent
E)about 33 percent

Question 75

Janet faces several daily hassles in her life and copes by avoiding work-coming in late,leaving early,or even staying home.This is an example of:

A)positive life events.
B)emotion-focused cognitive coping.
C)behavioural coping.
D)problem-focused cognitive coping.
E)perception coping.

Question 76

Research reveals that challenge stressors have _______ effect on organizational commitment.

A)no
B)a strong negative
C)a strong positive
D)a moderately negative
E)a moderately positive

Question 77

Jessica has always been an impatient,hard-driving,competitive,controlling,and aggressive in everything she does.Jessica can be described as a:

A)mentally challenged person
B)Type A individual
C)cognitively challenged person
D)Type B individual
E)Type C individual

Question 78

People who experience higher levels of challenge stressors tend to experience higher levels of:

A)task performance and withdrawal
B)deviant performance and task performance
C)withdrawal behaviour and deviant performance
D)affective commitment and normative commitment
E)task performance and affective comment

Question 79

Alcohol and drug abuse are examples of which of these types of strain?

A)Physiological
B)Psychological
C)Behavioural
D)Physical
E)Emotional

Question 80

Which of the following refers to the thoughts that are involved in trying to deal with a stressful situation?

A)Cognitive coping
B)Emotion-focused behavioural coping
C)Negative life events
D)Problem-focused behavioural coping
E)Type B Behaviour Pattern