Deck 1: Introduction: Why Project Management?
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Deck 1: Introduction: Why Project Management?
1
Why is project management challenging?
Projects present challenges for a number of reasons; by their nature they are often dramatic departures from the routine process-oriented work that employees are accustomed to.Projects face budget,time,and resource constraints and these resources must often be marshaled from across the organization.
2
The emergence of global markets has made project management skills more critical.
True
3
Since a business gains market share with day-to-day operations,senior managers value process management experience over project management experience.
False
4
Why is project management considered an excellent training ground for future senior executives in many organizations?
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5
Which of these is NOT characteristic of a project?
A) Projects are responsible for the newest and most improved products, services, and organizational processes.
B) Projects are ad hoc endeavors with a clear life cycle.
C) Projects provide a philosophy and strategy for the management of change.
D) Traditional process management functions of planning, organizing, and controlling do not apply to project management.
A) Projects are responsible for the newest and most improved products, services, and organizational processes.
B) Projects are ad hoc endeavors with a clear life cycle.
C) Projects provide a philosophy and strategy for the management of change.
D) Traditional process management functions of planning, organizing, and controlling do not apply to project management.
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6
There is no such thing as a project team:
A) With a deliverable.
B) With an ongoing, non-specific purpose.
C) With a goal.
D) With a project manager.
A) With a deliverable.
B) With an ongoing, non-specific purpose.
C) With a goal.
D) With a project manager.
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7
Which of the following is NOT a project constraint?
A) The budget
B) The customer requirements
C) The schedule
D) The technical specifications
A) The budget
B) The customer requirements
C) The schedule
D) The technical specifications
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8
Project members may be from:
A) Different departments.
B) Other organizational units.
C) One functional area.
D) All of the above.
A) Different departments.
B) Other organizational units.
C) One functional area.
D) All of the above.
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9
A project that results in "doing the wrong things well" has ignored the:
A) Budgetary goal.
B) Technical goal.
C) Customer satisfaction goal.
D) Scheduling goal.
A) Budgetary goal.
B) Technical goal.
C) Customer satisfaction goal.
D) Scheduling goal.
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10
Low inflation is a trigger for improved project management skills because:
A) Rampant cost increases must be passed along to the consumer.
B) Internal process improvement is accomplished via project management.
C) Lower inflation means narrower product launch windows.
D) Global markets are a prerequisite for low inflation.
A) Rampant cost increases must be passed along to the consumer.
B) Internal process improvement is accomplished via project management.
C) Lower inflation means narrower product launch windows.
D) Global markets are a prerequisite for low inflation.
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11
A product is introduced into a market,gains the acceptance of a fickle public,and finally is supplanted by a new and improved offering.This phenomenon is known as the:
A) Product life cycle.
B) Rule of 80.
C) Mendoza line.
D) Beta.
A) Product life cycle.
B) Rule of 80.
C) Mendoza line.
D) Beta.
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12
The Project Management Body of Knowledge Guide definition of a project indicates that a project is:
A) Multifunctional.
B) Permanent.
C) Designed to avoid using human resources.
D) Not limited by a budget.
A) Multifunctional.
B) Permanent.
C) Designed to avoid using human resources.
D) Not limited by a budget.
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13
Projects,rather than repetitive tasks,are now the basis for most value-added in business.
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14
What roles do traditional process management duties of planning,organizing,and controlling play in project management,if any?
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15
The period of time that is ideal to achieve the success of a new product is the:
A) Moment.
B) Launch window.
C) Window of opportunity.
D) Momentito.
A) Moment.
B) Launch window.
C) Window of opportunity.
D) Momentito.
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16
A project typically has:
A) A defined start and end date.
B) A defined start date but no defined end date.
C) No defined start but a defined end date.
D) No defined start or end date.
A) A defined start and end date.
B) A defined start date but no defined end date.
C) No defined start but a defined end date.
D) No defined start or end date.
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17
A typical project stays within functional and organizational boundaries.
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18
Which of these countries is NOT identified in the text as having a developing economy with a substantial market?
A) Russia
B) China
C) India
D) Europe
A) Russia
B) China
C) India
D) Europe
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19
Why are projects important?
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20
The acronym PMBoK stands for:
A) The Personal Management Before or Kernel.
B) The Project Movement Behind our Kernel.
C) The Project Management Body of Knowledge.
D) The Performance Measurement Body of Knowledge.
A) The Personal Management Before or Kernel.
B) The Project Movement Behind our Kernel.
C) The Project Management Body of Knowledge.
D) The Performance Measurement Body of Knowledge.
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21
Projects differ from classic organizational processes because projects are:
A) Discrete activities.
B) Part of line organization.
C) Well established systems in place to integrate efforts.
D) Multi-objective.
A) Discrete activities.
B) Part of line organization.
C) Well established systems in place to integrate efforts.
D) Multi-objective.
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22
One of the things that the technical side of project management emphasizes is:
A) Team building.
B) Conflict management.
C) Negotiation.
D) Budgeting.
A) Team building.
B) Conflict management.
C) Negotiation.
D) Budgeting.
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23
Product life cycles are longer now than twenty years ago.
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24
A project exists outside of the standard line organization.
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25
What are key differences between projects and processes?
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26
Projects are typically ongoing,day-to-day activities that have goods and services as outputs.
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27
Which of the following types of activities is more closely associated with projects rather than processes?
A) An activity that is ongoing
B) An activity that is day-to-day
C) An activity that uses existing systems
D) An activity that establishes its own work rules
A) An activity that is ongoing
B) An activity that is day-to-day
C) An activity that uses existing systems
D) An activity that establishes its own work rules
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28
Most effective project maturity models chart both a set of standards that are currently accepted as state-of-the-art as well as a process for achieving significant movement towards these benchmarks.
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29
What changes in the business environment have necessitated a greater use of project management skills?
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30
Studies of IT projects reveal that:
A) Initial cost estimates are overrun by an average of 15%.
B) Over 66% of IT projects were delivered to customers but not used.
C) About 25% of all IT projects become runaways by overshooting budgets and timetables.
D) Up to 75% of software projects are cancelled.
A) Initial cost estimates are overrun by an average of 15%.
B) Over 66% of IT projects were delivered to customers but not used.
C) About 25% of all IT projects become runaways by overshooting budgets and timetables.
D) Up to 75% of software projects are cancelled.
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31
The special nature of projects relieves project managers from their routine of planning,organizing,motivating,directing,and controlling.
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32
Project management is a useful training ground for:
A) Interns.
B) Recent graduates
C) Employees of recently acquired companies.
D) Senior executives.
A) Interns.
B) Recent graduates
C) Employees of recently acquired companies.
D) Senior executives.
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33
The use of benchmarking allows companies that are relatively immature at project management to achieve quantum leaps of improvement.
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34
Provide an example from the past year that demonstrates the criticality of achieving a narrow launch window by demonstrating two similar projects/products being launched in short succession or a product or service launch that was well or poorly timed to market conditions.
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35
Process management features ________ with respect to project management.
A) greater team member heterogeneity
B) greater certainty of performance
C) fewer numbers of goals and objectives
D) lower adherence to established practices
A) greater team member heterogeneity
B) greater certainty of performance
C) fewer numbers of goals and objectives
D) lower adherence to established practices
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36
The behavioral side of project management emphasizes:
A) Scheduling.
B) Leadership.
C) Planning.
D) Project selection.
A) Scheduling.
B) Leadership.
C) Planning.
D) Project selection.
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37
A business reality that makes effective project management critical is the fact that:
A) Products are becoming increasingly simple.
B) Inflation is rampant.
C) Product life cycles are compressing.
D) Product launch windows are widening.
A) Products are becoming increasingly simple.
B) Inflation is rampant.
C) Product life cycles are compressing.
D) Product launch windows are widening.
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38
What is a project?
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39
One unique feature of projects is that they blend both:
A) Financial and behavioral challenges.
B) Technical and temporal challenges.
C) Technical and behavioral challenges.
D) Financial and temporal challenges.
A) Financial and behavioral challenges.
B) Technical and temporal challenges.
C) Technical and behavioral challenges.
D) Financial and temporal challenges.
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40
Which of the following is accomplished through project management?
A) A cellular phone company activates a new customer's service.
B) An automotive manufacturer produces a day's quota of vehicles.
C) A software developer creates a new crash-proof operating system.
D) A retailer restocks the shelves after a day of brisk sales.
A) A cellular phone company activates a new customer's service.
B) An automotive manufacturer produces a day's quota of vehicles.
C) A software developer creates a new crash-proof operating system.
D) A retailer restocks the shelves after a day of brisk sales.
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41
A company's culture has little impact on whether projects are successfully implemented.
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42
The man-hours requirement is typically at a peak during the ________ phase of the project life cycle.
A) planning
B) conceptualization
C) execution
D) termination
A) planning
B) conceptualization
C) execution
D) termination
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43
Keith Monroe nails hundreds of pieces of culled lumber in the blazing July sun to form a parquet deck for his barn roof.He and his assistant are clearly in:
A) The termination stage of the project life cycle.
B) The planning stage of the project life cycle.
C) The execution stage of the project life cycle.
D) Way over their heads.
A) The termination stage of the project life cycle.
B) The planning stage of the project life cycle.
C) The execution stage of the project life cycle.
D) Way over their heads.
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44
Which of these factors are highly similar from an intensity perspective across the project life cycle?
A) Client Interest and Creativity
B) Creativity and Resources
C) Resources and Project Stake
D) Project Stake and Uncertainty
A) Client Interest and Creativity
B) Creativity and Resources
C) Resources and Project Stake
D) Project Stake and Uncertainty
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45
The technical challenges that the project has to face are typically at their lowest during the:
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
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46
The amount of corporate investment is typically at its highest in the:
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
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47
The degree of innovation and creativity is typically at its highest during the:
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
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48
Pick any organization in the recent business news and provide examples of both project and process work that this company is well known for.
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49
The commitment of financial,human,and technical resources is highest during the:
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
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50
The general contractor handed Antoni Gaudi the keys to his dream home during the ________ phase of the project life cycle.
A) planning
B) conceptualization
C) execution
D) termination
A) planning
B) conceptualization
C) execution
D) termination
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51
Client interest is typically at its lowest during the:
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
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52
Which of these factors are essentially complete opposites from an intensity perspective across the project life cycle?
A) Client Interest and Uncertainty
B) Creativity and Resources
C) Uncertainty and Project Stake
D) Project Stake and Client Interest
A) Client Interest and Uncertainty
B) Creativity and Resources
C) Uncertainty and Project Stake
D) Project Stake and Client Interest
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53
Individual activities and their durations are developed during the ________ phase of the project life cycle.
A) planning
B) conceptualization
C) execution
D) termination
A) planning
B) conceptualization
C) execution
D) termination
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54
Which of these factors are essentially complete opposites from an intensity perspective across the project life cycle?
A) Client Interest and Creativity
B) Creativity and Resources
C) Resources and Project Stake
D) Project Stake and Client Interest
A) Client Interest and Creativity
B) Creativity and Resources
C) Resources and Project Stake
D) Project Stake and Client Interest
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55
The degree of risk associated with the project is typically at its highest during the:
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
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56
The amount of corporate investment is typically at its lowest in the:
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
A) Conceptualization phase.
B) Planning phase.
C) Execution phase.
D) Termination phase.
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57
Geoffco's project manager names three individuals and requests a project budget of $3,000,000 for the new 8-Pod,a backpack-sized personal music player for 8-track tapes capable of holding up to 100 songs from the '60s and '70s.This important step takes place during ________ of the project life cycle.
A) planning
B) conceptualization
C) execution
D) termination
A) planning
B) conceptualization
C) execution
D) termination
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58
Acme uses no recognizable project management processes and has entertaining project meetings because each member has a unique way of reporting progress or lack thereof.Acme is most likely at the moderate level in the generic project management maturity model.
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59
Any organization,no matter how initially unskilled in project management,can begin to chart a course toward the type of project organization they wish to become.
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60
The MBA redesign committee presents the results of their five-year project to their bemused Dean.They hope it is not just wishful thinking that they are in the:
A) Planning phase.
B) Conceptualization phase.
C) Execution phase.
D) Termination phase.
A) Planning phase.
B) Conceptualization phase.
C) Execution phase.
D) Termination phase.
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61
The initial goal and technical specifications of the project are developed during the planning stage.
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62
Where in the project life cycle are the intensity level of resources and client interest at their highest? Why is this the case?
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63
In the Atkinson model of project success,a project's impact to the surrounding community would be classified as:
A) An element of the iron triangle.
B) A stakeholder benefit.
C) An organizational benefit.
D) A strategic goal.
A) An element of the iron triangle.
B) A stakeholder benefit.
C) An organizational benefit.
D) A strategic goal.
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64
Which of these effects exhibits an intensity level that is a nearly perfect sinusoid?
A) Client interest
B) Uncertainty
C) Creativity
D) Resources
A) Client interest
B) Uncertainty
C) Creativity
D) Resources
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65
The Atkinson model considers which of these benefits is being accrued by the organization if a project is successful?
A) Information quality
B) Validity
C) Satisfied users
D) Increased profits
A) Information quality
B) Validity
C) Satisfied users
D) Increased profits
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66
All groups that are affected by a project are known by this name:
A) Ombudsmen.
B) Team members.
C) Minions.
D) Stakeholders.
A) Ombudsmen.
B) Team members.
C) Minions.
D) Stakeholders.
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67
The dimension of project success that is realized last (chronologically)is:
A) Future potential.
B) Business success.
C) Impact on the customer.
D) Efficiency.
A) Future potential.
B) Business success.
C) Impact on the customer.
D) Efficiency.
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68
Describe the activities that occur at each stage of a project.
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69
In the Atkinson model of project success,stakeholder benefits NOT accrued by the organization might include:
A) Improved effectiveness.
B) Improved efficiency.
C) Social and environmental impact.
D) Increased profits.
A) Improved effectiveness.
B) Improved efficiency.
C) Social and environmental impact.
D) Increased profits.
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70
A design project is completed on time,under budget,to the customer's satisfaction,and in adherence to the technical specifications agreed.The new product takes the market by storm and everyone associated with the project receives a coveted gold star.Under the four dimensions of project success model,the project still needs to show:
A) Future potential.
B) Business success.
C) Impact on the customer.
D) Efficiency.
A) Future potential.
B) Business success.
C) Impact on the customer.
D) Efficiency.
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71
A project has achieved success.Which of the following statements is another way of expressing the same outcome?
A) The project achieved the dual constraint plus the two external conditions.
B) The project achieved the triple constraint plus the one internal condition.
C) The project achieved the triple constraint plus the one external condition.
D) The project achieved the dual constraint plus the two internal conditions.
A) The project achieved the dual constraint plus the two external conditions.
B) The project achieved the triple constraint plus the one internal condition.
C) The project achieved the triple constraint plus the one external condition.
D) The project achieved the dual constraint plus the two internal conditions.
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72
The project success criteria that functions as a quality check is:
A) Time.
B) Cost.
C) Performance.
D) Client acceptance.
A) Time.
B) Cost.
C) Performance.
D) Client acceptance.
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73
The most recent addition to the four criteria of project success is:
A) Time.
B) Cost.
C) Performance.
D) Client acceptance.
A) Time.
B) Cost.
C) Performance.
D) Client acceptance.
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74
Which of the following statements about project success criteria is BEST?
A) Project cost is an external performance measure.
B) Completion time is an internal performance measure.
C) Client acceptance is an internal performance measure.
D) Client acceptance is often referred to as conducting a "quality" check.
A) Project cost is an external performance measure.
B) Completion time is an internal performance measure.
C) Client acceptance is an internal performance measure.
D) Client acceptance is often referred to as conducting a "quality" check.
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75
The only component that does NOT exhibit a wave throughout the project life cycle is the:
A) Client interest.
B) Resources.
C) Creativity.
D) Uncertainty.
A) Client interest.
B) Resources.
C) Creativity.
D) Uncertainty.
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76
Some argue that the quadruple constraint is insufficient for determining the success of a project.Instead,the quadruple constraint must be considered along with:
A) The project's potential for generating future opportunities.
B) The project's ability to harm competitors.
C) The project's risk in relation to its reward.
D) The project's efficiency as it approaches 100%.
A) The project's potential for generating future opportunities.
B) The project's ability to harm competitors.
C) The project's risk in relation to its reward.
D) The project's efficiency as it approaches 100%.
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77
The dimension of project success that is measured by both an internal and external criterion is:
A) Future potential.
B) Business success.
C) Impact on the customer.
D) Efficiency.
A) Future potential.
B) Business success.
C) Impact on the customer.
D) Efficiency.
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78
Client interest in a project is highest during the termination and conceptual phases.
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79
Use the project life cycle and intensity level graph to describe your journey in your current degree program.Provide the number of credit hours you have earned and the number remaining in your program and briefly describe key events that show peaks or valleys in the five components.
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80
The dimension of project success that is realized first (chronologically)is:
A) Future potential.
B) Business success.
C) Impact on the customer.
D) Efficiency.
A) Future potential.
B) Business success.
C) Impact on the customer.
D) Efficiency.
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