Deck 5: Expanding the Talent Pool: Recruitment and Careers

Question 1

Labor unions can be a recruiting source for some professional job openings.

Answer 1

True

Question 2

Esther was happy in her job and was not looking to make a change. Her friend, Leah, worked at TruTech. TruTech had several job openings and encouraged its employees to refer suitable candidates. Leah thought Esther would be perfect for the job and recommended her for it. In this recruitment scenario, the applicant was active and the company was passive.

Answer 2

False

Question 3

Last year, TruTech offered jobs to 30 applicants. Of them, 27 accepted the offers. TruTech's acceptance rate last year was 90 percent.

Answer 3

True

Question 4

Most American clothing makers have outsourced or offshored work because the quality of the items produced is much greater when manufactured outside the United States.

Question 5

Yield ratios should be calculated for each recruiting source.

Question 6

Professional employer organizations lease employees to firms and perform all the HR duties including hiring, payroll, performance appraisal, and benefits administration.

Question 7

It is not uncommon for firms to attempt to gain secrets from their competitors by hiring away their employees.

Question 8

Unlike temporary help agencies, which supply workers only for limited periods, employee leasing companies place their employees with subscribers on a permanent basis.

Question 9

TruTech needs to hire a number of people for entry-level positions. Because of the nature of the positions, they are looking for applicants with formal training in the field rather than a lot of work experience. Educational institutions would probably be a good source of suitable applicants.

Question 10

For technical and managerial positions, community colleges are generally the primary source of recruitment.

Question 11

Realistic job previews not only reduce turnover but also reduce job satisfaction.

Question 12

One reason that employers are hesitant to hire applicants who come to them through an employee referral is that they tend to quit more quickly.

Question 13

TruTech received 200 résumés from Acme Employment Agency. Of those, 36 applicants were invited for an onsite interview. The yield ratio for Acme is 18 percent.

Question 14

Tim wanted to work at TruTech. He did not see any positions advertised by the company, so he sent an unsolicited resume along with a cover letter inquiring about job opportunities. In this recruitment situation, the applicant was active and the company was passive.

Question 15

Effectiveness of recruiters is often the main reason for applicants to select one organization over another.

Question 16

Advertisements can achieve selectivity in attracting applicants.

Question 17

Recruiting strategies and their effectiveness generally remain constant over time.

Question 18

Firms should prepare their job advertisements carefully, as there is a correlation between the accuracy and completeness of an advertisement and an organization's recruitment success.

Question 19

A realistic job preview informs applicants about all aspects of the job, including both its desirable and its undesirable facets.

Question 20

Often, applicants respond to an advertisement even if they don't meet the job requirements.

Question 21

Pam was a successful engineer at TruTech. She recently took a job as a manager. While she appreciates the raise in pay, and the company was glad for the opportunity to reward her performance, it is quite likely that TruTech promoted her out of something she was good at doing and into a position for which she may not be well suited.

Question 22

Pedro has been analyzing recruitment statistics at TruTech. One of the figures he needs to report to his supervisor is the average recruiting cost for each new hire last year. He can find this number by dividing the total recruiting costs by the number of people hired.

Question 23

Stickiness refers to a company's efforts to help existing and prospective workers understand why it is a desirable place to work.

Question 24

Dual career paths provide for progression in special areas with compensation that is comparable to that received by managers at different levels.

Question 25

Stephanie recently lost her job at TruTech. She can use the relocation services provided by TruTech to help her find a job elsewhere.

Question 26

Pedro, a recruiter at TruTech, is looking for a way to electronically post job openings, screen and contact applicants, and even track the sources of applicants. Pedro wants to use an application tracking system (ATS).

Question 27

Mentoring is an important indicator of management support in career development.

Question 28

Individual employees are responsible for initiating their own career planning.

Question 29

Lines of advancement within an organization are commonly referred to as career paths.

Question 30

It is important for a firm to keep track of its yield ratio, because if it is low it may need to determine what it is doing wrong and get outside help to improve its recruiting.

Question 31

A research study has found that managers often hire external candidates rather than promote their current employees because they have a tendency to overvalue unfamiliar candidates and undervalue known ones.

Question 32

TruTech has a policy to ignore all unsolicited applications. This is probably an effective policy, since research indicates that jobseekers who contact potential employers on their own initiative tend to be poor employees.

Question 33

Looking on the Internet is the most commonly used search tactic by jobseekers.

Question 34

Skill inventories are an important tool for succession planning.

Question 35

Walk-in job seekers looking for jobs that pay hourly wages are common in larger organizations.

Question 36

Suzanne is not looking for a new job, but she could be persuaded to take one if the right opportunity came along. Suzanne would be considered a passive jobseeker.

Question 37

Outplacement services help terminated employees find a job elsewhere.

Question 38

Trade schools can be a good source of applicants even for high-level positions within organizations.

Question 39

Top management at TruTech is concerned that the firm is not making enough of an effort to develop its internal talent pool. One appropriate way to talk to employees about their career interests and goals would be to make career counseling part of the annual performance appraisal.

Question 40

TruTech has found that its most common recruiting tool does attract a lot of applicants. However, most of them end up coming from a limited regional area and the majority are unqualified for the open positions. It is likely that the recruiting tool TruTech has been relying on is the job fair.

Question 41

The glass ceiling represents practical barriers to entry-level employment for women and minorities.

Question 42

Glass ceiling audits are conducted by the Department of Labor to identify practices that hinder the upward mobility of women and minorities.

Question 43

Jeff is a senior production associate at TruTech. He likes to give advice and encouragement to the junior associates to help guide them along their career paths. Because this is not a formal arrangement, Jeff would not be considered a mentor.

Question 44

Executive search firms

A)help employers find the right people for jobs.
B)charge job candidates a fee only after they accept a job.
C)lease executive-level employees to organizations on a long- and short-term basis.
D)advertise only in trade magazines.

Question 45

A major problem women face in employment is balancing their managerial careers with their families.

Question 46

After Aida left TruTech to work for another firm, her former boss kept in touch with her. When a new management position opened up at TruTech, Aida's former boss convinced her to return to the firm. Aida would be considered a boomerang employee.

Question 47

__________ are labor markets in which workers are hired into entry level jobs and higher level jobs are filled from within.

A)Internal labor markets
B)External labor markets
C)Global sourcing markets
D)Outsourcing markets

Question 48

Many manufacturers have relocated to the South because

A)lower-cost labor is plentiful there and unions are less prevalent.
B)there are many high-tech companies in the North.
C)the top computer science schools in the nation are located there.
D)there is an abundance of surplus labor.

Question 49

Over the last few years, TruTech has hired a lot more women, including a few who are single mothers. They are finding now that a number of these women are struggling to balance their careers with their families. TruTech could help accommodate their family needs by offering job sharing, flextime, extended leave, or alternative career.

Question 50

Women's networks have had a detrimental effect on the advancement of women.

Question 51

Instead of helping job seekers find the right job, __________ concentrate on helping employers find the right person for a job.

A)public employment agencies
B)labor unions
C)private employment agencies
D)executive search firms

Question 52

Internship programs may be one way to help minorities prepare for careers in management when still in college.

Question 53

Which of the following is NOT a form of internal recruiting?

A)Job postings
B)Performance appraisals
C)Job fairs
D)Skill inventories

Question 54

Which of the following recruitment sources could result in charges of inbreeding and possible violation of the EEO regulations?

A)Educational institutions
B)Newspaper ads
C)Employee referrals
D)Job postings

Question 55

Use of the Internet for recruiting is

A)popular with job seekers, but not recruiters.
B)popular with recruiters, but not job seekers.
C)cheaper and easier, but less effective than other methods.
D)the most commonly used search tactic by job seekers and recruiters.

Question 56

Fast-track programs are used in some organizations as a way to retain young managers with high potential.

Question 57

Firms may want to perform internal glass ceiling audits in order to avoid or prevent fines by the government.

Question 58

Retirees seldom return to work for their previous employers.

Question 59

After working at TruTech for a number of years, Paul took a job with a bigger firm in a related field. He spent five years at the second firm, and then was hired back to TruTech. This is a situation of nepotism.

Question 60

There is a correlation between the recruitment success of an organization and

A)formal and informal recruitment sources.
B)the accuracy and completeness of advertisements.
C)the affirmative action goals related to it.
D)unsolicited applications and resumes.

Question 61

Unlike temporary help agencies, employee-leasing companies

A)place employees with subscribers on a permanent basis.
B)require subscribers to pay for benefits.
C)prevent subscribers from laying off employees.
D)allow subscribers to lower their employee requirements.

Question 62

Because it is fast, inexpensive, and easy to do, __________ works well as a means of recruiting.

A)holding job fairs
B)soliciting referrals
C)text messaging
D)faxing

Question 63

Private employment agencies

A)commonly recruit candidates for vacancies on a temporary basis.
B)commonly assist employers with apprenticeship programs.
C)commonly specialize in providing services for a specific occupational area.
D)commonly provide services only to college students.

Question 64

Simon is looking for a new job. He researched a number of companies, and discovered that the values exhibited by TruTech are very similar to his own. He applied for, and was offered, a job at TruTech. This is an illustration of which stage of the ASA model of inbreeding?

A)Attraction
B)Appraisal
C)Attrition
D)Selection

Question 65

TruTech wants to strengthen its on-campus recruiting relationships. Which of the following steps should it consider pursuing?

A)Provide guest speakers for classes
B)Invite advisors to bring student groups to the TruTech offices
C)Conduct mock interviews
D)All of these are correct.

Question 66

__________ are people who are not looking for jobs but could be persuaded to take new ones given the right opportunity.

A)Passive jobseekers
B)Transient employees
C)Global workers
D)Expendable laborers

Question 67

Why would a company want to provide job applicants with a balanced, honest, and realistic portrayal of a job position?

A)To discourage candidates
B)To increase recruitment costs
C)To prevent negative postings on social media
D)To reduce turnover

Question 68

According to the ASA model, inbreeding can occur when employees who do not fit in leave. In which stage does this occur?

A)Attraction
B)Appraisal
C)Selection
D)Attrition

Question 69

__________ of the fifty U.S. states maintain an employment agency that administers its unemployment insurance program.

A)A few
B)About half
C)The majority
D)All

Question 70

Identify a warning sign of a weak talent bench.

A)Promotions are made quickly.
B)Replacements are successful in performing new duties.
C)Key positions are filled externally.
D)Promotions are made objectively.

Question 71

__________ is the process of keeping track of and maintaining relationships with former employees to see if they would be willing to return to the firm.

A)Nepotism
B)Re-recruiting
C)Realistic job preview
D)Recruiting outsourcing

Question 72

Public employment agencies may help employers by providing all of the following services EXCEPT

A)employment testing.
B)human resource planning.
C)job analysis.
D)community wage surveys.

Question 73

__________ is the way by which most job positions are filled.

A)Advertising
B)The Internet
C)Word-of-mouth recommendation
D)Text messaging

Question 74

In order to effectively identify career opportunities and requirements within an organization, the firm should assess and weigh the knowledge and skills that each of its jobs requires by using a

A)competency analysis.
B)job development assessment.
C)skills inventory.
D)human capital map.

Question 75

Will works at TruTech. When a position opened up in his department, he suggested Steve, who is a member of several clubs to which Will belongs. Will and Steve have a lot in common, and Will thinks Steve would be easy to work with. This is an illustration of which stage of the ASA model of inbreeding?

A)Attraction
B)Appraisal
C)Attrition
D)Selection

Question 76

When Jocelyn interviewed for a position at TruTech, the interviewer told her about the downsides to the job, including the need to work long hours on occasion and the stress that sometimes accompanies tight deadlines. The interviewer was using

A)honesty recruiting.
B)a realistic job preview.
C)balance recruiting.
D)a negative or positive job assessment.

Question 77

The practice of hiring relatives is known as

A)family-based hiring.
B)inverted familial diversification.
C)re-recruiting.
D)nepotism.

Question 78

The fees charged by search firms can range anywhere from __________ percent of the annual salary for the position to be filled.

A)5 to 20
B)25 to 40
C)45 to 60
D)75 to 100

Question 79

A study by the Kessler Foundation and National Organization on Disability (NOD) found that only a little over __________ of adults with disabilities go online.

A)half
B)one third
C)one fourth
D)one tenth

Question 80

TruTech needs to fill a number of technical positions and needs candidates who have certain specialized training. Which of the following would likely be a good source for suitable applicants?

A)Community colleges
B)High schools
C)Employment agencies
D)Community organizations