Deck 16: Supervision and Labor

Question 1

The concept that parties in a negotiation must come to the bargaining table ready,willing,and able to meet and deal,open to proposals made by the other party,and with the intent to reach a
Mutually acceptable agreement is referred to as:

A)bargaining for solidarity.
B)bargaining in good conscience.
C)bargaining for power.
D)bargaining for control.
E)bargaining in good faith.

Answer 1

E

Question 2

Also known as the Labor and Management Reporting and Disclosure Act,this legislation protects union members from possible wrongdoing on the part of their unions.Its thrust is to require all unions to disclose their financial statements.

A)Taft-Hartley Act
B)Landrum-Griffin Act
C)RICO
D)Wagner Act
E)none of the above

Answer 2

B

Question 3

All of the following are types of union security agreements EXCEPT:

A)right to work.
B)open shop.
C)maintenance of membership.
D)union shop.
E)agency shop.

Answer 3

A

Question 4

A labor union will not have a binding contract until it is submitted and:

A)arrives at a tentative agreement.
B)gets management approval.
C)goes to binding arbitration.
D)consults a mediation board.
E)rank-and-file members vote to approve the contract.

Question 5

The act to reduce discretion of a supervisor taking disciplinary action,whereby,the right to have differences evaluated by a third party,the existence of a grievance procedure and the quasi-legal
Labor-management relationship is called:

A)mediation.
B)collective bargaining.
C)arbitration.
D)conciliation.
E)cultural norms.

Question 6

Guaranteeing workers the right to organize and join unions,to bargain collectively,and to act in concert to pursue their objectives,the act that specifically requires employers to bargain in good faith over mandatory bargaining issues-wages,hours,and terms and conditions of employment is referred to as the:

A)Railway Labor Act.
B)Norris-La Guardia Act.
C)National Labor Relations Act.
D)Landrum-Griffin Act.
E)Labor-Management Relations Act.

Question 7

Successes made by unions at the negotiating table that carry over to influence the wages,working conditions,and terms of employment for workers who are not unionized is called:

A)maintenance of membership agreement.
B)roundtable of discussion.
C)yellow-dog contract.
D)spill over.
E)negotiating principle.

Question 8

Just under 12 percent of the unionized work force in the United States is in the:

A)private sector.
B)government sector.
C)non-profit sector.
D)public sector.
E)right to work states.

Question 9

A situation where employees are free to choose or not join the union is a(n):

A)closed shop security agreement.
B)free-rider.
C)union scab.
D)joint venture.
E)open shop.

Question 10

An agreement that requires nonunion employees to pay the union a sum of money equal to union fees and dues as a condition of continuing employment is referred to as a(n):

A)agency shop.
B)union shop.
C)maintenance of membership.
D)open shop.
E)closed shop.

Question 11

The concept that management is guaranteed the right to allocate organizational resources in the most efficient manner;to create reasonable rules;to hire,promote,transfer,and discharge employees;to determine work methods and assign work;to create,eliminate,and classify jobs;to lay off employees when necessary;to close or relocate facilities with a sixty-day notice;and to institute technological changes is referred to as:

A)council responsibility.
B)management rights.
C)union allowance.
D)management responsibility.
E)labor awareness.

Question 12

When employees become dissatisfied with a certified union they may request a:

A)representation decertification election by the National Labor Relations Board.
B)deauthorization election.
C)mediator.
D)conciliator.
E)new election by the National Labor Relations Board.

Question 13

The board that was given the responsibility for determining appropriate bargaining units,conducting elections to determine union representation,and preventing or correcting employer actions that can lead to unfair labor practice charges is the:

A)Department of Labor.
B)National Management Labor Board.
C)Human Relations Board.
D)American Arbitration Association Board.
E)National Labor Relations Board.

Question 14

A process for negotiating a union contract and for administrating the contract after it has been negotiated is:

A)collective bargaining.
B)grievance procedure.
C)mediation.
D)arbitration.
E)conciliation.

Question 15

The four issues appearing consistently throughout all labor contracts include all of the following EXCEPT:

A)Wages.
B)Location.
C)Terms and conditions of employment.
D)Hours.
E)Grievance procedure.

Question 16

When a majority vote is received in a representation certification election,the NLRB certifies the union and recognizes it as the exclusive:

A)international union.
B)union steward.
C)bargaining agent.
D)scab union.
E)bargaining unit.

Question 17

Once a contract is agreed upon and ratified,it must be:

A)sanctioned by both parties.
B)tentatively agree upon.
C)put to union vote.
D)reduced to writing.
E)administered.

Question 18

Specifying unfair union labor practices was the major purpose of the:

A)Taft-Hartley Act.
B)National Labor Relations Board.
C)Right-to-Work-Laws.
D)Wagner Act.
E)Railway Labor Act.

Question 19

The Wagner Act guaranteed to workers all of the following EXCEPT FOR:

A)National Emergency Provision.
B)the right to act in concert in pursuit of their objectives.
C)the right to bargain collectively.
D)the right to organize and join unions.

Question 20

The labor agreement stipulating that employers,although free to hire whomever they choose,may retain only union members and that all employees hired into positions covered under the terms of a collective bargaining agreement must,after a specified probationary period of typically thirty to sixty days,join the union or forfeit their jobs is known as a:

A)union shop.
B)maintenance of membership.
C)closed shop.
D)agency shop.
E)open shop.

Question 21

Procedures designed to resolve disputes as quickly as possible and at the lowest level possible in the organization are known as:

A)interest arbitration.
B)labor-management.
C)contract administration.
D)counseling.
E)grievance procedures.

Question 22

Negotiation is a form of compromise,but when an oral agreement is achieved,it is never converted into a written contract.

Question 23

Negotiation customarily begins with the union delivering to company officials a list of points they are willing to concede.

Question 24

If employees become dissatisfied with a certified union they may request a decertification election by the National Labor Relations Board.

Question 25

By being unionized,employees are often able to obtain higher wages and benefit packages than they would be able to negotiate individually.

Question 26

The Racketeering Influenced and Corrupt Organizations Act (RICO)of 1970 serves a vital purpose in labor relations and its primary emphasis with respect to labor unions is to eliminate any influence exerted on unions by members of congress.

Question 27

In 2010,the union membership rate,the percent of wage and salary workers who were members of a union,reported by the U.S.Bureau of Labor Statistics,was 25 percent.

Question 28

The four stages of contract administration follow EXCEPT:

A)getting the contract terms out to all union members and management personnel.
B)implementing the contract.
C)interpreting the contract and grievance resolution.
D)monitoring activities during the contract period.
E)isolating problems that arise.

Question 29

The first step in the collective batgaining process for labor and management is called:

A)preparation for negotiation.
B)negotiation.
C)contract administration.
D)voting.
E)contract ratification.

Question 30

Employees join unions for the following reasons EXCEPT:

A)influence on work rules.
B)compulsory membership.
C)higher wages and benefits.
D)greater job security.
E)to avoid conflict.

Question 31

A government agency that assists labor and management in settling their disputes.

A)Occupational and Safety Board
B)National Labor Relations Board
C)Impasse Resolution Service
D)Federal Mediation and Conciliation Service

Question 32

An illegal strike where employees refuse to work during the term of a binding contract is called:

A)a walkout.
B)an economic strike.
C)a wildcat strike.
D)a secondary boycott.
E)lockout.

Question 33

A union arrangement where a union "controlled" the source of labor,and an individual would join the union,be trained by the union,sent to work for an employer by the union and the union acted as a clearinghouse of employees is referred to as a(n):

A)controlled shop
B)closed shop
C)labor shop
D)union shop
E)restricted shop

Question 34

A common provision in union security arrangements is a process called the dues checkoff.

Question 35

Only when these contracts expire and company representatives and the union are unable to agree on a new contract are most of us aware that collective bargaining is a very important part of a supervisor's job.

Question 36

An illegal strike in which employees refuse to work during the term of a binding contract,often as a result of ambiguities in the current contract,is known as a:

A)boycott.
B)strike.
C)wildcat strike.
D)hot cargo.
E)labor dispute.

Question 37

Although the goal of contract negotiations is to achieve an agreement that is acceptable to all concerned parties,sometimes that goal is not achieved,negotiations break down,and this is said to have occurred:

A)lockout.
B)grievance.
C)wildcat strike.
D)impasse.
E)economic strike.
TRUE/FALSE.Write 'T' if the statement is true and 'F' if the statement is false.

Question 38

A technique whereby a neutral third-part individual conducts a hearing to gather evidence from both labor and management is called:

A)interest arbitration.
B)negotiation.
C)fact-finding.
D)rights arbitration.
E)grievance arbitration.

Question 39

After the strike is underway,a form of protest referred to as picketing usually begins in an attempt to prevent dissident members of the union,members of other unions,and nonunionized workers from crossing the picket line to work.

Question 40

One hundred percent of the employees must sign authorization cards before efforts to organize a union may begin.