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book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

النسخة 9الرقم المعياري الدولي: 978-1285069463
تمرين 8
Define the following terms:
a. quality assurance
b. total quality
c. performance excellence
d. competitive advantage
التوضيح
موثّق
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Quality assurance:
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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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