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book Quality & Performance Excellence 6th Edition by James Evans cover

Quality & Performance Excellence 6th Edition by James Evans

النسخة 6الرقم المعياري الدولي: 978-0324827064
book Quality & Performance Excellence 6th Edition by James Evans cover

Quality & Performance Excellence 6th Edition by James Evans

النسخة 6الرقم المعياري الدولي: 978-0324827064
تمرين 10
What is the difference between customer satisfaction and customer loyalty Why is it important to distinguish between these two concepts
التوضيح
موثّق
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Customer satisfaction is when a customer...

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Quality & Performance Excellence 6th Edition by James Evans
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