Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi

تمرين 18

For the data in exercise 17.2, update the fast-food restaurant forecast if a trend value of 1.4 was calculated for the previous week. Use a ? of 0.3 to update the trend for this week, and determine the forecast for next Wednesday using exponential smoothing with trend adjustment.