
Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
النسخة 8الرقم المعياري الدولي: 978-1259010651
Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
النسخة 8الرقم المعياري الدولي: 978-1259010651 تمرين 14
List constructive ways in which customers can respond when services fall seriously short of their requirements or expectations.
التوضيح
Mrs. F had an appointment with Dr. X, an...
Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
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