Olaf works on an assembly line in an Oslo factory.Last month the assembly line processes were overhauled.Olaf is still responsible for soldering electrical contacts on an appliance component,but now he is also expected to review each component for quality defects after he solders.If he notes any defects,he can place the component in the scrap bin.If he scraps five such pieces in succession,he is permitted to press an emergency button above his station,which stops the assembly line completely.This job re-design is a reflection of the _____ ______________ philosophy.
A)job rotation
B)job enlargement
C)job enrichment
D)job specialization

Question

Quizplus · Accepted Answer

Job enrichment involves giving workers a higher level of responsibility, autonomy, and control over their work. In this case, Olaf's job has been expanded to include the responsibility of reviewing components for quality defects, which gives him more control over the quality of the product. Additionally, the ability to stop the assembly line if five defects are found in a row gives Olaf a higher level of autonomy and responsibility. Therefore, the job redesign is a reflection of the job enrichment philosophy.

Olaf Works on an Assembly Line in an Oslo Factory