The ________ is a measurement found by multiplying the average time and the rating factor.
Correct Answer:
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Q81: _ involves estimating the proportion of time
Q147: A special flowchart of a service process
Q148: Using the _,the analyst divides each work
Q182: The _ in a service blueprint separates
Q189: An eighty percent learning curve means that
Q191: A(n) _ would be a useful tool
Q193: A(n) _ is a diagram that relates
Q194: _ is represented in a process flow
Q196: The time added to adjust for factors
Q236: Which of these benchmarking metrics is NOT
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