Change is stabilized during _____ by helping employees integrate the changed attitude into their normal way of doing things.
A) unfreezing
B) refreezing
C) benchmarking
D) processing
E) intervention

Question

Quizplus · Accepted Answer

Refreezing is the stage in the change process where the change is stabilized by helping employees integrate the new attitude or behavior into their normal way of doing things. Unfreezing is the first stage, where the status quo is challenged, and intervention is a general term that can refer to any action taken during the change process. Benchmarking is a technique for comparing an organization's performance to industry best practices, and processing is a vague term that does not specifically relate to the change process.

Change Is Stabilized During _____ by Helping Employees Integrate the Changed