When messages get more complex and open-ended, __________are necessary to achieve effective communication.
A) leaner channels
B) richer channels
C) more channels
D) senior channels
E) correct channels

Question

Quizplus · Accepted Answer

Richer channels are necessary for more complex and open-ended messages because they allow for more cues and context to be conveyed, such as tone of voice or facial expressions, which can aid in understanding the message. Leaner channels, on the other hand, are better suited for simpler messages that don't require as much nuance or context. Having more channels may not necessarily improve communication if they are not the appropriate channels for the message being conveyed. Senior channels and correct channels are not relevant in this context.

When Messages Get More Complex and Open-Ended, __________Are Necessary to Achieve