To reduce cost and improve quality in the service industry it is important to have a quality culture.

Question

Quizplus · Accepted Answer

A quality culture in the service industry can help to reduce costs by promoting efficient and effective processes, reducing errors and rework, and improving customer satisfaction. It can also improve quality by encouraging continuous improvement, employee engagement, and a focus on the needs and expectations of the customer.

To Reduce Cost and Improve Quality in the Service Industry