Which of the following statements best describes performance measurement in line with continuous improvement?
A) Firms select relevant performance measures.
B) The measure will keep changing over time.
C) The measure will keep improving over time.
D) The firm targets an area to improve, moving the target until the desired outcome is achieved. The firm is then likely to target another area for improvement.

Question

Quizplus · Accepted Answer

Performance measurement in line with continuous improvement involves selecting relevant performance measures, but also targeting areas for improvement and adjusting the target until the desired outcome is achieved. The firm is then likely to move on to targeting another area for improvement, so the measure is not necessarily always changing or always improving. Choice D captures this iterative process of targeting and improving specific areas over time.

Which of the Following Statements Best Describes Performance Measurement in Line