__________ is a centralized office set up to receive and transmit a large volume of requests by telephone.
A) A call center
B) A contact management system
C) Inbound teleservice
D) Outbound telesales

Question

Quizplus · Accepted Answer

A call center is specifically designed to handle high volumes of incoming calls from customers, clients or the general public. The representatives at a call center are trained to efficiently handle the requests, resolve issues or provide information as required.

__________ Is a Centralized Office Set Up to Receive and Transmit