The most important benefit of knowledge management systems is _____.
A) better access to customers' complaints
B) they make best practices available to employees
C) distribution of organizational policies
D) improved morale among employees
E) they highlight the business units that generate the highest profits

Question

Quizplus · Accepted Answer

The most important benefit of knowledge management systems is that they make best practices available to employees, which can improve efficiency and effectiveness in completing tasks and achieving goals. While the other options may also be benefits of knowledge management systems, they are not the most important overall.

The Most Important Benefit of Knowledge Management Systems Is _____