Problem solving is the process of ___.
A) choosing among alternative courses of action for dealing with a problem
B) identifying a discrepancy between actual and desired states, and then taking appropriate corrective action
C) approaching a problem in a rational and logical manner
D) approaching a problem in an aggressive, corrective manner
E) finding a performance deficiency

Question

Quizplus · Accepted Answer

Problem solving involves identifying a discrepancy between the actual and desired states, and taking corrective action to resolve the issue. This may involve choosing among alternative courses of action, approaching the problem in a rational and logical manner, and finding performance deficiencies, but these factors are not the definition of problem solving.

Problem Solving Is the Process of ___