If an organization is concerned about frequently adding and deleting new products or services and also wants to make sure that customers or clients always have a program manager available to respond to questions and concerns, the___ structural form is a good choice.
A) horizontal
B) vertical
C) functional
D) divisional
E) matrix

Question

Quizplus · Accepted Answer

The matrix structure is designed to handle complex and dynamic environments, making it suitable for organizations that frequently add and delete products or services. It also provides for dual reporting lines and the presence of a program manager to handle customer concerns and queries.

If an Organization Is Concerned About Frequently Adding and Deleting