From a practical perspective, the two-factor theory suggests that managers should ___.
A) pay attention to both context and content
B) always correct poor job context to eliminate any actual or potential sources of job dissatisfaction
C) build satisfier factors into job content to maximize opportunities for job satisfaction
D) b and c
E) a, b, and c

Question

Quizplus · Accepted Answer

The two-factor theory, proposed by Frederick Herzberg, suggests that job satisfaction and dissatisfaction are influenced by two independent sets of factors: hygiene factors (context) and motivators (content). Hygiene factors, when absent or inadequate, cause dissatisfaction, while motivators, when present, lead to satisfaction. Therefore, managers should pay attention to both context and content, correct poor job context to eliminate dissatisfaction, and build satisfier factors into job content to maximize satisfaction.

From a Practical Perspective, the Two-Factor Theory Suggests That Managers