A manager giving an assignment to an assistant is an example of
A)upward communication.
B)downward communication.
C)open-book management.
D)closed-book management.
E)horizontal communication.

Question

Quizplus · Accepted Answer

Downward communication refers to the flow of information from superiors to subordinates, which is exactly what is happening in this scenario where the manager is giving an assignment to the assistant. Upward communication would be the assistant giving feedback or reporting to the manager. Open-book and closed-book management are not relevant in this situation. Horizontal communication would be between individuals at the same level of authority, rather than between a superior and subordinate.

A Manager Giving an Assignment to an Assistant Is an Example