A tally of an organization's performance in financial,customer service,internal process and innovation and learning areas is an):
A)Program evaluation and review technique
B)Balanced scorecard
C)Unbalanced line
D)Balance beam management
E)Gantt chart

Question

Quizplus · Accepted Answer

The description given refers to a Balanced Scorecard, which is a strategic management tool that helps organizations measure and monitor performance in four specific areas: financial, customer service, internal process, and innovation and learning. Option A, Program Evaluation and Review Technique (PERT), is a project management tool used to estimate project duration. Option C, Unbalanced line, is not a recognized term in this context. Option D, Balance beam management, is not a recognized term in this context. Option E, Gantt chart, is a project management tool used to schedule and track project activities.

A Tally of an Organization's Performance in Financial,customer Service,internal Process