Employees in a store prefer working for Joe, the day manager, rather than Peter, the night manager. Joe is very careful in how he treats his employees whereas Peter is brutally honest in his assessment of his employee's mistakes. What best describes in the scenario above?
A) Providing structure
B) Giving constructive feedback
C) Establishing norms
D) Rewarding results
E) Promoting values

Question

Quizplus · Accepted Answer

Peter's behavior is an example of providing feedback, but it is not constructive. On the other hand, Joe is careful in how he treats his employees, indicating that he provides feedback that is constructive and potentially helpful to his employees. Thus, the scenario highlights the importance of giving constructive feedback.

Employees in a Store Prefer Working for Joe, the Day