Mobile CRM systems are targeting customers through their laptops.
Correct Answer:
Verified
Q4: Tweets can be used as customer touch
Q5: If you have visited Amazon's Web site
Q6: Over time, the customer relationship with vendors
Q7: CRM systems focus on marketing to masses
Q8: The real problem with interacting with customers
Q10: Packaging and assembly take place in the
Q11: CRM means that a company should interact
Q12: Sourcing from external suppliers occurs in the
Q13: Operational CRM systems support the front-office business
Q14: Supply chain visibility is the time between
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