The first dimension of customer experience is:
A) participation.
B) relationship.
C) immersion.
D) absorption.
E) flow.

Name: The first dimension of customer experience is: A) participation. B) relationship. C) immersion. D) absorption. E) flow.
Brand: Quizplus
Rating: 4.7 (29 reviews)

Question

Quizplus · Accepted Answer

Participation is considered the first dimension of customer experience because it involves the level of engagement and interaction that the customer has with the service or product, setting the foundation for the overall experience.

The First Dimension of Customer Experience Is