In the large software suites,such as Siebel's CRM,the two CRM functions that have attracted the most interest are __________ and __________.
A)sales force automation;field service
B)collaboration;supply chain management
C)inventory management;mobile POS
D)job dispatch;messaging

Question

Quizplus · Accepted Answer

Sales force automation and field service are two commonly used CRM functions that have attracted a lot of interest in large software suites such as Siebel's CRM. Collaboration, supply chain management, inventory management, mobile POS, job dispatch, and messaging are all important functions, but they are not the two that have received the most attention.

In the Large Software Suites,such as Siebel's CRM,the Two CRM