Which of the following statements is true about personal communication?
A) Personal communication is an official part of a business's operations.
B) Personal communication should be avoided as it is often counter-productive to the organization's goals.
C) Personal communication is regulated by the formal network.
D) Communication with external parties will often include elements of personal communication.
E) The attitudes of the employees and those with whom they communicate are not influenced by personal communication.

Question

Quizplus · Accepted Answer

Communication with external parties, such as customers, suppliers, and stakeholders, often includes elements of personal communication as it involves building relationships and trust. Personal communication can help in establishing rapport, understanding customer needs, and developing long-term partnerships.

Which of the Following Statements Is True About Personal Communication