Which of the following is an example of external-operational communication?
A) Discussions held by the senior management to determine the goals and processes of a business
B) Orders and instructions issued by supervisors to employees about handling irate customers
C) Discussion between the CEOs of two companies regarding a possible merger of their companies
D) Employees' reports concerning sales, production, inventories, finance, and maintenance
E) Messages written by employees to their supervisors regarding the progress of their work
Correct Answer:
Verified
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