When leading a group with two mutually hostile members,the leader should do each of the following EXCEPT
A) get the members to like each other.
B) meet privately with each member to identify issues.
C) focus on how the members came to dislike one another.
D) obtain a commitment from each member to work on the issue in group.

Question

​When leading a group with two mutually hostile members,the leader should do each of the following EXCEPT
A) get the members to like each other.​
B) ​meet privately with each member to identify issues.
C) ​focus on how the members came to dislike one another.
D) ​obtain a commitment from each member to work on the issue in group.

Quizplus · Accepted Answer

Getting the members to like each other may not be a realistic goal, especially if their hostility has deep-rooted reasons. Rather, the focus should be on identifying the issues causing the hostility and obtaining a commitment from each member to work on the issue in a constructive manner. Meeting privately with each member to listen to their perspective and understand their concerns can also be helpful in resolving the conflict.

​When Leading a Group with Two Mutually Hostile Members,the Leader

When Leading a Group with Two Mutually Hostile Members,the Leader