In current times the focus of managers has tended to shift away from measurement systems that rely on financial data to the design of total management systems. Which of these is not a total management system?
A) Total quality management (TQM)
B) Management by objectives (MBO)
C) The balanced scorecard (BSC)
D) Activity-based costing (ABC)

Question

Quizplus · Accepted Answer

Activity-based costing (ABC) is a measurement system that focuses solely on financial data and is not considered a total management system. Total quality management (TQM), management by objectives (MBO), and the balanced scorecard (BSC) are all examples of total management systems.

In Current Times the Focus of Managers Has Tended to Shift