The primary objective of a good guarantee is to foster repeat business by providing opportunities to build strong customer relationships.
Correct Answer:
Verified
Q19: Customer expectations and perceptions of the service
Q20: Service firms are thought to be better
Q21: A extraordinary service guarantee possesses all of
Q22: When compared to physical goods,services tend to
Q23: The _ award for quality was instituted
Q25: When deciding on a service guarantee,an organization
Q26: Of the connections between the customer and
Q27: Which of the following characteristics is NOT
Q28: Of the connections between the customer and
Q29: Which of the following dimensions is NOT
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