Proactive customer service is a valuable information source for learning about customer needs.

Question

Quizplus · Accepted Answer

Proactive customer service involves anticipating and addressing customer needs and concerns before they become problems. By doing so, companies can gather valuable feedback and insights into what customers want and need, which can be used to improve products, services, and overall customer experiences. As such, proactive customer service is an important source of information for understanding and meeting customer needs.

Proactive Customer Service Is a Valuable Information Source for Learning