Smoothing demand means shifting patronage to times when a service's productive capacity is underused and deflecting or discouraging patronage when it is oversubscribed.

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Smoothing demand involves managing the timing of patronage to match the productive capacity of a service, so that there is neither excess demand nor underutilized capacity. This can be done through pricing strategies, scheduling, or other methods of incentivizing customers to use a service during off-peak times.

Smoothing Demand Means Shifting Patronage to Times When a Service's