How can customers be empowered by advances in technology?
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Q20: Information is a product that has virtually
Q21: COMPLETION QUESTIONS
Fully Interactive
Networking
World Wide Web (Web)
Customer Databases
Customer
Q22: COMPLETION QUESTIONS
Fully Interactive
Networking
World Wide Web (Web)
Customer Databases
Customer
Q23: How has telecommunications technology provided the means
Q24: Which,if any,of these statements about telecommunications and/or
Q26: Which,if any,of the following is NOT a
Q27: Which,if any,of the following is NOT an
Q28: COMPLETION QUESTIONS
Fully Interactive
Networking
World Wide Web (Web)
Customer Databases
Customer
Q29: What are challenges facing service marketers who
Q30: The owner of a service organization recently
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