It is recommended that service organizations make their servicescape decisions after carefully researching their customer preferences.
Correct Answer:
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Q1: Any service organization can use its physical
Q2: When there is considerable customer perceived risk
Q4: A customer may find the same service
Q5: A servicescape can be used to accomplish
Q6: Service organizations can design their settings to
Q7: A service setting that attracts one type
Q8: All of the following conditions are important
Q9: Servicescape is another word for a service
Q10: The physical setting of the service environment
Q11: A service setting can play an important
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