A company using a weighted-criteria evaluation system has established these 5 categories and the appropriate weight in parentheses:
Quality (0.25)
Responsiveness (0.10)
Delivery (0.20)
Cost (0.25)
Technology (0.20)
Company X received the following ratings in each of the five categories: Quality(90),Responsiveness(90),Delivery(80),Cost(80),Technology(90).What is their total score?
A)87.0
B)85.5
C)86.0
D)86.5

Question

Quizplus · Accepted Answer

To calculate the total score, we multiply each category rating by its weight and then sum these values.

Total Score = Quality(0.25) + Responsiveness(0.10) + Delivery(0.20) + Cost(0.25) + Technology(0.20)

Total Score = (90 x 0.25) + (90 x 0.10) + (80 x 0.20) + (80 x 0.25) + (90 x 0.20)

Total Score = 22.5 + 9 + 16 + 20 + 18

Total Score = 85.5

Therefore, the best choice is B, with a total score of 85.5.

A Company Using a Weighted-Criteria Evaluation System Has Established These