________ are three of the eight quality management principles for organizational improvement.
A) Conflicted supplier relationships, process approach, and leadership
B) Customer focus, leadership, and policy approach
C) Customer focus, continual improvement, and involvement of people
D) Continuous improvement, cost control, employee motivation

Question

Quizplus · Accepted Answer

The three correct quality management principles for organizational improvement are customer focus, continual improvement, and involvement of people. Conflicted supplier relationships and cost control are not quality management principles, and leadership and policy approach are not enough to encompass all eight principles. Employee motivation is important but not one of the eight principles.

________ Are Three of the Eight Quality Management Principles for Organizational