_______ is a performance evaluation method that focuses on both financial and nonfinancial indicators of performance such as customer satisfaction.
A)360 degree survey
B)Critical incidents method
C)Balanced scorecard
D)Pareto chart

Question

Quizplus · Accepted Answer

The balanced scorecard is a performance evaluation method that focuses on a balance of financial and nonfinancial indicators of performance. It measures performance using four perspectives: financial, customer, internal business processes, and learning and growth. This approach ensures that all aspects of the organization's performance are measured and monitored.

_______ Is a Performance Evaluation Method That Focuses on Both