Steve works at a software company and wants to help new employees learn communication,sales,and customer service skills.To achieve his goal,he would most likely use
A) theory of mind.
B) overimitation.
C) behavior modeling.
D) latent learning.

Question

Quizplus · Accepted Answer

Steve would most likely use behavior modeling to teach new employees communication, sales, and customer service skills. Behavior modeling involves observing and learning from the behaviors of others and can be an effective way to teach new skills in the workplace. Theory of mind refers to the ability to understand the mental states of others, overimitation involves copying behaviors without understanding their purpose, and latent learning refers to learning that occurs without immediate reinforcement or motivation, none of which are as applicable to Steve's goal as behavior modeling.

Steve Works at a Software Company and Wants to Help