The primary activities included in the value chain include
A) supply chain management,operations,distribution,sales and marketing,and customer service activities.
B) product R&D,technology and systems development.
C) human resource management.
D) general administration.
E) All of these.

Question

Quizplus · Accepted Answer

The primary activities included in the value chain are the ones that directly contribute to the creation or delivery of a product or service. These include supply chain management, operations, distribution, sales and marketing, and customer service activities. Other activities like product R&D, technology and systems development, human resource management, and general administration are support activities that enable the primary activities to take place effectively. Therefore, choice A is the best answer as it includes all primary activities.

The Primary Activities Included in the Value Chain Include