Which of the following is not considered a key quality of an employee in a customer-friendly culture?
A) friendly and courteous
B) accessible
C) knowledgeable
D) good computer skills
E) willing to do what's necessary to please the customer

Question

Quizplus · Accepted Answer

Good computer skills may be important for the job, but they do not directly impact the ability to provide good customer service. The other qualities listed are directly related to creating a customer-friendly culture.

Which of the Following Is Not Considered a Key Quality