Which one of the following is not a tool that company managers can use to promote continuous improvement (operating excellence)in performing value chain activities?
A) Variability reduction analysis in work processes
B) Six Sigma quality control techniques
C) Total quality management (TQM)
D) Business process reengineering
E) Adoption of standard industry techniques

Question

Quizplus · Accepted Answer

Adoption of standard industry techniques is not a tool specifically designed for promoting continuous improvement in performing value chain activities. However, it can be a helpful tool in some cases. The other options listed are all methods that can be used to promote continuous improvement in value chain activities. Variability reduction analysis focuses on identifying and eliminating sources of variation in work processes, while Six Sigma quality control techniques aim to reduce defects in products or services. Total quality management focuses on improving quality at all levels of the organization, and business process reengineering involves examining and redesigning core business processes to improve overall efficiency and effectiveness.

Which One of the Following Is Not a Tool That