If a customer uses the comment feature to criticize the content of your business blog,
A)you should respond promptly and honestly.
B)ignore it unless the critic is incorrect.
C)post it,and follow with a blog entry to show your audience that it will not be tolerated.
D)you should immediately shut the blog down to avoid potential harm to your reputation.
E)remove the specific comment.

Question

Quizplus · Accepted Answer

It is important to respond promptly and honestly to customer feedback, whether it is positive or negative. Ignoring negative feedback can make the situation worse, and removing the comment can be seen as censorship. Responding honestly and addressing any concerns can help to improve your business's reputation and build trust with your customers.

If a Customer Uses the Comment Feature to Criticize the Content