The Level of One's Desire to Resolve a Particular Problem

The level of one's desire to resolve a particular problem depends on which factors?

A) the consumer's perception of his or her actual state and the desired state
B) the length of time required to make a decision and the level of purchase involvement
C) the magnitude of the discrepancy between the desired and actual states and the relative importance of the problem
D) the degree of brand loyalty and the amount of time required to make a decision
E) the direction of the discrepancy between the desired and actual states and the relative importance of the purchase