Using information systems to optimize processes at the ________ level of an organization can offer quick returns on the IS investment,as activities at this level are clearly delineated and well focused.
A) executive
B) strategic
C) managerial
D) operational
E) tactical

Question

Quizplus · Accepted Answer

Operational level processes involve day-to-day activities and are well defined, making them easy to optimize using information systems. The other levels (executive, strategic, managerial, tactical) involve higher-level decision-making and may not offer as quick of returns on IS investment.

Using Information Systems to Optimize Processes at the ________ Level