The first step in developing a behaviorally anchored rating scale is to ________.
A) develop performance dimensions
B) generate critical incidents
C) compare subordinates
D) reallocate incidents
E) scale incidents

Question

Quizplus · Accepted Answer

The first step in developing a behaviorally anchored rating scale is to generate critical incidents, which are real-life examples of job performance that illustrate specific behaviors related to the job. These incidents are then used to develop performance dimensions and ultimately, the rating scale itself.

The First Step in Developing a Behaviorally Anchored Rating Scale